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January 2024 by Yaritza Villarreal
I asked for a shoe and waited for 15 min and they never brought it to me.
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July 2023 by Elias Zeledon
Staff poorly qualified to serve in Spanish, they make fun of your little English
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July 2023 by R G
Horrible service
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July 2023 by Melissa Williamson
Rude. No customer service whatsoever!
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July 2022 by DAWN HARTSFIELD
Excellent customer service. Got exactly what I was looking for!!!
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May 2022 by Daiane Patterson
I had a great time shopping at this store. I wasn’t sure of the size to get and the manager who helped me was extremely friendly and helpful. He made the process easy and enjoyable. Also I am conscious of my foot size and he made it no big deal (which probably isn’t but I appreciate anyway)
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February 2022 by Miss A
The employees are very helpful and I was able to get what I needed. Will definitely be back!
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September 2021 by Linda Garza
Wish they had more sizes in men footwear, and staff was friendly, not very welcoming but friendly.
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July 2021 by Michele R.
I visited the Finish Line store in the Lakeline Mall a few days ago. They were busy with back to school shoppers, but each one of the associates greeted customers and assisted in finding the perfect shoe for each customer. Jonathan personally assisted me in finding shoes for not only my son, but myself as well. He was not rushed or distracted, despite having multiple customers in the store. I will most definitely be shopping here again. If you need shoes, go here! The service is awesome!
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July 2021 by Melissa P.
Great shoes, great price. We will be back! The sales people are very helpful and knowledgeable.
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July 2021 by Brayan Lugo
Excellent
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June 2021 by A Juanita
I entered into a raffle at this specific location and asked about how it works and what were the rules in the case of winning. I was told if your ticket is drawn then they’ll call and you’ll have until the end of the day to pick up your shoes. I’m a active store manager so my phone stays on ringer. The location must’ve dialed and hung up because the phone didn’t even ring. I called right back to have the young lady hang up on me so I had to call again to have the store manager answer who was extremely rude and argued with me over the fact that I know how my phone works. This location has been known to do “backdoor” shoes to resale shops. You’ll ask for a certain shoe that you’re looking at behind the counter in a stack but tell you to your face they don’t have any. The manager is extremely rude and was proud to give me the customer service number recited it like it was the pledge of allegiance sounded like he was used to giving this number out. But don’t put kids in charge of these raffles if the intention isn’t to help the customer if y’all want to backdoor don’t even announce the shoe release.
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June 2021 by Paige P
They back door shoes and lie about there inventory when you blantonly see it behind the register, the store manager ANTON has an attitude and does not follow release shoe guidelines and does anything to get extra $ off reselling release shoes.
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May 2021 by Abyss S
I called the store inside Lakeline mall yesterday 11200 Lakeline mall dr, and the guy told me they were out of a certain shoe, I then went into the store and see them sitting behind the counter, I ask again and the same guy tells me no again, his coworker then steps in and says yes we do have the shoe, this store is allowing friends/family to buy all the shoes and make multiple trips to buy the shoes, they lied about their inventory so that it can benefit them, this is not the first time
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March 2021 by Darla Brown
This was the best shoe shopping experience! The staff was quick and friendly. They were happy to answer questions and anticipated our needs. Veronica, Vincent, everyone working there, thank you for the pleasant interaction and military discount ?