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December 2025 by Jordan Jaquez
My SUV is basically my home as i am 80/20 nomadic. So when my 2016 Durango decided to stop starting, I felt my heart stop. Long, short John with ER Automative was definitely a blessing and got my SUV back up and working beautifully at an EXTREMELY fair price. I've found a trustworthy mechanic in the Austin area. 🙏
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November 2025 by Sarah Massar
Great service and great people. Thank you!
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October 2025 by emerson A
Eric, Nicky, and Megan are the best! They've helped me out of a pickle twice now and have always done a great job. They communicate promptly and try to get the work done as soon as they can. Definitely recommend!
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September 2025 by Steve Callender
Excellent service and friendly people!
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August 2025 by David Schell
Eric and team are the best. I have been bringing all of my vehicles to them for every kind of problem. Their work is fast and always done right. More importantly, they are always honest and fair with me. I wish I could give them eleven stars!
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August 2025 by Karen Welsh
Eric has been servicing our cars for over 10 years. He is the best with only recommending repairs that are necessary, never anything not needed.
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July 2025 by Ajith Varghese
Eric was super helpful in getting my car fixed. Nice and very quick
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July 2025 by Cat Helbert
I am so appreciative of how amazing Erin and Nicky are, and how patient they were.
I had my boyfriend's car towed here after he ripped up his oil pan. Erin called me a few days later and confirmed what I already knew. He was very honest, and informed me that while the engine cranked, becausemy boyfriend drove it with no oil there was a good chance that there were more issues than just the oil pan. He provided me a very fair quote for the oil pan, which would need to be replaced before additional repairs could be evaluated.
My boyfriend, who has no knowledge of mechanics whatsoever, balked at the price, and proceeded to not do anything about the car for weeks. Erin and Nicky were very patient and polite in following up, and offered every kind of assistance in helping figure out the situation. They even offered to help junk the car for free, even though after my boyfriend abuse there are not many usable parts.
It is very hard to find this level of honesty and customer service. I will definitely be ER Automotive in the future.
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June 2025 by Maddy Welsh
I took my car to ER Automotive after I had already taken it to another mechanic in North Texas who tried to take advantage of the fact that I was 200 miles from home and convince me I needed a laundry list of costly repairs. At ER, they got me in quickly, spoke to me honestly about what my car needed, and charged a fair price. Every single person I spoke to was friendly and helpful. Less than 48 hours elapsed between calling the shop to ask if they had availability and driving my car off the lot after the necessary repairs had been made. I would recommend ER Automotive to absolutely anyone!
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June 2025 by Erik Smith
Fantastic service, quick to assess and advise on the issue then remedy a major issue while keeping me updated on progress.
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June 2025 by Michael McGaha
Eric and his team are great!
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June 2025 by John Henderson
Finished a short-notice job to replace a power window regulator and kept it to the estimate, within a day.
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March 2025 by Don Myers
Take our Huyndai there when we need to. Always honest... and fair.
Been going there for years.
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March 2025 by Jeremy Holderness
Very knowledgeable staff.
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February 2025 by Jacob Middleton
Be done with the corporate chains and take your car to ER Automotive, where you will be treated with honesty and the highest quality service. Thanks to them for getting us back on the road with confidence!