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October 2023 by Nancy M.
delightful employee, quality furniture, reasonable prices. This place is great!!!!!!!!!!!!!!!!!!!!'nnnn
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September 2023 by Amy W
We bought several pieces from Crescent House 6 or 7 years ago that we enjoyed for years. We recently moved and not everything fits or works with the new style, so we went back to Crescent House. They have pieces that are unique, like the headboard we bought years ago or the new dining table that was just delivered, and they also have pieces that are more common, like the bar stools and end table that we bought years ago. On our recent visit, Sig helped us select a dining table, chairs and bar stools. He helped us select upholstery, wood and metal finishes to create a custom set perfect for our home.
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September 2023 by Melissa Bauman
Excellent customer service. I had a problem with my couch. Stacy fixed the issue by replacing it. I will shop there again. I highly recommend Crescent House for not only their customer service, but the quality of their furniture is excellent as well.
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September 2023 by M. C. B.
Excellent customer service. I had a problem with my couch. Stacy fixed the issue by replacing it. I will shop there again. I highly recommend Crescent House for not only their customer service, but the quality of their furniture is excellent as well.
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September 2023 by Amy S.
6 or 7 years ago, we bought barstools, a headboard and several end tables that we loved. After moving recently, we went back to Crescent House and found a unique dining table that is perfect for our new house. We have chairs and bar stools on order that the associate, Sig, helped us design to work with the finishes in our home. The staff at Crescent House are helpful, but not high pressure. We always enjoy visiting their store to get ideas, and shopping these has always been a great experience.
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May 2023 by Allison
We are in the process of furnishing our brand new home, and that process can be overwhelming! Sharon and Reid are taking great care of us!They pay great attention to detail, do prep work before your appointment, and help get you the pieces that are going to fit your vision. I’m so impressed with the care they took to listening to what our preferences were, and really appreciated all their help with finding the YES pieces as well as making sure we weren’t picking pieces that weren’t going to be right for us… all while being so much fun to work with!This is my new favorite store and I know I’ll be a return customer!
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February 2023 by Riki Rushing
Fabulous store, fabulous owners, fabulous selection! I get my Bali fix from them, but they also have modern contemporary and traditional furniture styles - everything you need! From Big impressive pieces to small accent decor and lamps and mirrors. Great showroom - visit today!
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January 2023 by Ron Shelton
Warning, this store is not for the faint of heart those that lack the ability to contain themselves. You will want to buy everything, no kidding. This store has some of the most beautiful pieces of furniture, artwork, and accessories we have seen in this area. You just want to back a truck up and take it all home. We have furnished three complete rooms now with items purchased here, our living room, dining room, and bedroom. These are unique and solid pieces of furniture, not your every day average box furniture mart pieces. NO assembly required here, they professionally deliver and put it up for you.And what can I say about the amazing staff? Britt has been our partner in crime every time we come in and she is brilliant. She is learning our tastes and is now keeping an eye out for incoming pieces that might fit our design. She is like our personal shopper for high-end furniture.If you go, plan to spend a lot of time there, even though the store might seem small at the outset. You will not want to leave.
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November 2022 by Erica Cisneros
Unique furniture to your liking! Something for everyone
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October 2022 by Basanta Khanal
Be aware!! Their customer service is great until they charge your card.We bought dining table set few weeks ago, their delivery was fairly fast. However, when we received the furniture set, it came with lots scratches and chips in dining frame, table slabs and chairs(it clearly looked like used furniture). We reached out to them and they said that they don’t have Replacemwnt except the showroom floor piece.They also told us that they are dis-continuing with the manufacturer so we were left with no other option than selecting something at their store because they have no refund policy.We went back to the store and selected a different model. We were told that someone will be calling to deliver on the same week but no one has contacted us yet.Update:After leaving this review, I got a call from their warehouse manager for the delivery. We got the next set and it was even in worse than the previous one. Check my second set of photos. Warehouse manager talked to the store manager and said that it’s new and they can’t do anything about it nor refund. I left this review here and sent photos to them and then finally heard from the store owner saying they had labor shortage and high school kids didn’t handle warehouse movement properly. She told me I was unreasonable. Later agreed to refund me.
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September 2022 by Thomas McDonald
UPDATE #2 (Moved to 4 stars) - The team at the CH tracked down the replacements for our missing 3 of 6 pieces. Rusty even made a Friday evening delivery to make sure we had our product for the weekend. It took a long time but the order is complete.UPDATE (Moved to 3 Stars) - It might be a coincident, but the day I posted this review I started to get communications from the staff at the Crescent House. the issue isn't resolved but at least I am hearing from them on a potential resolution.ORIGINAL POST (2 Stars) - Such a great store, but... We bought 6 stools for our newly remodeled kitchen counter. Love them. But the store could only find 3 of the 6 when we went to pick them up. I have followed up every week since and I am always promised a call back. It has now been over a month and I still have no answers. Beware of the customer service. It seems to be lacking once they have your cash. 2 stars due to horrible customer service.
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September 2022 by Trina R
BEST. FURNITURE.SHOPPING. EXPERIENCE. EVER! Sanela greeted us at the door and was knowledgeable, helpful & patient without being pushy. The furniture here is unique, semi custom and American made. The options for furniture customization are (almost) unbelievable. It was such a breath of fresh air to make so many changes without having a price tag attached to every request.The lead time for our sectional was half the time as another national (quality) furniture store. We are SUPER happy with our experience here. Jeremy the manager was hands on but not overbearing at all. He & Sanela took the time to answer our (many) questions to ensure we were happy with our purchase & were sure we were getting what we wanted. The vibe in the store is light & friendly. By far one of the best shopping experiences we have ever had!
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July 2022 by B-snta K.
Be aware!! Their customer service is great until they charge your card. We bought dining table set few weeks ago, their delivery was fairly fast. However, when we received the furniture set, it came with lots scratches and chips in dining frame, table slabs and chairs(it clearly looked like used furniture). We reached out to them and they said that they don't have Replacemwnt except the showroom floor piece.They also told us that they are dis-continuing with the manufacturer so we were left with no other option than selecting something at their store because they have no refund policy. We went back to the store and selected a different model. We were told that someone will be calling to deliver on the same week but no one has contacted us yet.
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July 2022 by Janis P.
The furniture we got was amazing. The delivery was horrible. We had several companies in our house that day, crescent house delivery were the only ones in the master bedroom alone for any length of time. My husbands Rolex was stolen - was there right when the delivery guys came - and was gone right when they left. Called Crescent House and was told we would receive a follow up phone call and never received that phone call. I know that you can not accuse someone of such a crime without proof - but the timeline all points at these guys in my bedroom. They left right after the stole the watch and didn't finish setting up the other pieces of furniture - also points to guilt. I will never purchase furniture from them again because of their lack of communication in an attempt to work this out.
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July 2022 by Terry Ayer
We have been a customer of Crescent House Furniture for many years. So, when we decided to pass our current furniture to our grown children we immediately made plans to visit Crescent House Furniture. Crescent House is a family owned business located in Cedar Park that specializes in high quality and unique home furniture and decor. There are many reasons why we always buy from Crescent House. The prices are very reasonable for the quality. The owner and staff are very helpful, honest and kind. Our sales person, Sharon, was extremely knowledgeable and helped us choose the right furniture and accessories for our needs. Also, you have the option to buy off the showroom or you can special order items to meet your needs. I highly recommend Crescent House Furniture. They are best of the best and are our one stop store for all our furniture and decorating needs.
