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November 2023 by Stacci Lewis
I get there 30 to 45 minutes before they even open there is already a line. I have been 1st in line a few times, but there is always a wait to get in the back. My labs are always Stat, and they are always late. I got to where I call the customer service and ask if they have sent the results over to my doctor. If they say they have call my doctor to see if they have at least received them.
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September 2023 by Candace Lambert
Great location, hardly any wait, the technician drew my blood on the first draw. I’m a hard stick so that was huge. My new favorite lab.
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September 2023 by Shannon Singler
The front desk staff are rude. Checked in on their computer and waited to be called. Two people that checked in after me were checked in first so I approached the desk to inquire why. She snapped at me and said if I made an appointment I might get help first, but if I walk in, I wait until she’s ready. She ordered me to take a seat, and 30 seconds later, she called me up to check me in. It didn't need to fold out that way. Good customer service goes a long way, and when rude staff chastise you, it leaves a bad taste. I give them 2 stars because the blood draw is easy and the people are nice. I’ll be finding another lab to visit next time.
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September 2023 by Mary Che
Unfortunately a horrible experience. The staff is extremely rude and unwilling to help. I asked a question regarding biopsy results and was referred back to my PCP. The only issue is my PCP was GOOGLING lab results while talking to me on the phone. The lab person laughed at me and said she can’t help. Talking about “healthcare “ nowadays.
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August 2023 by Diane Joubert
CPL in Cedar Park is my go-to location for lab work. It's pretty consistent with time in and out, and their service overall. Every time I have gone, the techs are so good at what they do (meaning I hardly feel a needle going in and out). It's comforting knowing that when you walk in!
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August 2023 by Kim Parham
The receptionists and technicians are all nice and professional. Very fast service. The address is 632 E. Whitestone. Not 601!
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August 2023 by Rogene C.
Cpl lab on Austin Center Blvd Receptionist in that location is so rude. Such a bad attitude. The worst. Don't know her. name ...She is a very large woman with dark skin and curly short hair.
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July 2023 by preethi anandula
My first time here . Was referred by ARC leander . Wait time was short since I was the only one.Mary is the one entered me into the system and drew my blood . She was super nice made the whole experience very pleasant.
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July 2023 by DeeAnn Nance
Kiddo has needle phobia. After sharing with the phlebotomist they brought in another tech to help. They were kind, explained every step beforehand, and respectfully listened to and interacted with our kiddo. So thankful they made a "scary" situation tolerable and ended with a sticker!!!
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June 2023 by John Anderson
Arrived 30 minutes before they were set to close (at 4:30pm) as a walk in for bloodwork. Couple people in waiting area but by the time I was called up to the front desk (< 5 minutes) they had all cleared out and been helped.Front desk staff was very nice and friendly, and the phlebotomist made the procedure painless. Was in and out after about 15 minutes.I’d never been to this ClinPath location before but I’m happy to know of it now!!With this visit I noted that the locations have varying closing times. Good to know if you have to take off work or plan it around your schedule!!
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May 2023 by Molly Alexander
Took an hour for walk in. Nice folks. Moved quickly for the crowd. Make an appointment.
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May 2023 by KT N.
I showed up 15 min before this place opened and there was already a line formed outside. Right when the place opened @7:30, the ladies at the front started checking people in. It was impressive how quick and efficient everyone was. Also, very friendly staff. Not sure why there are so many bad reviews but I had a good experience today.
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April 2023 by Sharon T.
Posted hours are M-F but they actually lock the doors at 4:25. They make no exceptions. The ladies who draw blood are excellent.
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April 2023 by DeeDee Biscoe
I have blood work done every 6 months and this place consistently provides the same experience every time- long waits and chaos. I’ve made appointments to help speed up the process but between appointments and walk ins, I don’t think they honor appointment times. The staff is friendly most of the time and the location is convenient and easily accessible.
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April 2023 by Jelena J.
Had the best experience today! I came mid morning, short wait time and Brandon the phlebotomist I worked with was a gem helping calm my nerves and making the whole experience a breeze!
