Clinical Pathology Laboratories (CPL) - Cedar Park

Medical Labs
Hours: Clinical Pathology Laboratories (CPL) is a medical laboratory that has received mixed reviews from its customers. While some customers have had positive experiences, others have expressed concerns about the efficiency and communication at certain locations. The staff at CPL are described as working quickly and paying attention to details, but the wait times can be quite long, especially at the Lakeline location. Customers have reported waiting for extended periods, with some even leaving before being seen. However, the 1431 location is praised for its efficiency and fast service, with customers experiencing less than a 5-minute wait. The customer service at CPL is generally praised, with the front desk staff being described as polite and friendly, even when dealing with a crowded and busy environment. The phlebotomists, who draw blood, are also commended for their gentle touch and ability to make the process more comfortable for patients. While the majority of the reviews are positive, there have been some negative experiences reported. One customer mentioned that the blood draw was not done correctly, resulting in more bleeding and pain than usual. Another customer expressed concerns about the staff's ability to understand and communicate in English, leading to delays and confusion. Overall, CPL seems to be a reliable medical laboratory, with efficient and skilled staff, but the experience can vary depending on the location and individual circumstances. Customers are advised to call ahead to check on the status of their orders and be prepared for potential wait times, especially at the busier locations.

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1. Cedar Park, Texas