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November 2023 by Colleen Klotz Goff
Ladies very helpful
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October 2023 by Jelissa J.
Stay away from this bank, not only did they make me pay out of my account for fraudulent charge that wasn't mine. My vehicle was stolen my credit cards were compromised and they still made me pay for someone I don't even know or any affiliation with car payment! This is insane! After being a member over 8 years they closed my account for the drive thru. The service here is below standards, i advice to stay away. I have now closed my account and they have been racking in overdraft fees even tho my account is closed! This bank doesn't not care about their customers one bit.
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January 2023 by Stephen Brown
Good Service, helpful and diligent about each issue.
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March 2021 by Thomas
Very good comerica branch, great customer service and very flexible.
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November 2018 by Jason P.
Amazing customer Service! Gilbert called my wife on the day we were evacuated from our home just to ask how we were doing. He knew we lived on the lake and that was an amazing gesture to let us know he was thinking of us. It's called a "WOW" moment. Comerica has a Customer For Life. -Jason S.
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October 2017 by Brett Dickinson
Excellent, prompt personal service. Always look for ways to help with our banking experience. All staff are very professional and courteous.
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April 2017 by Deborah D.
My husband and I went to this location to close our accounts after many years with Comerica Bank. We were told that since we had canceled all our direct deposits there was a fee generated by the system for this month. The account manager (Chhaya Foncannon) told us she would need to wait until the 13th, the statement closing date, to close our accounts so she could reverse the fees. She also told us we could use our account for purchases until the 10th so there'd be time for the purchases to clear. When we went to get the cashiers check, saving her the trouble of mailing it to us, it was short $13! She said she went ahead and just closed the account without reversing the fee because we kept using the account after she had told us not to! The last time we used it was the 7th, well before the 10th and everything we used it for had already cleared! Stay away from this branch they'll take your money with a smile on their face and a "have a nice day" on their lips!
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March 2017 by Misty St Pierre
I am incredibly impressed with the staff of this branch. They present a "home town" feel and have been very generous with their time. As far as I'm concerned, they deserve ten stars.
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February 2017 by Bradley McLaughlin
My favorite Comerica Scam! They cover a charge that you don't have the funds for, they charge you a $37 over draft fee, then the return the item (don't pay the charge a day later) and charge you another $37. Which is it? Your covering the charge for a $37 fee or your not and you are charging a returned item fee?!?! How can it be both???
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May 2016 by Wendy B.
I have been a customer of Comerica Bank since 2009 and until now have been quite happy with them. But what they have done under their current management I feel IMHO is so egregious that I want to tell everyone I know to stay as far away as possible from this bank. I personally just closed my accounts, as did my relatives. I am the primary caregiver for my 87 yr old mother on a full-time basis. I just helped my 84 yr old aunt move here from out of state. My aunt wrote a couple of large checks to me to reimburse me for expenses I paid for on her behalf. One day when my aunt dropped by the bank without me, one of the clerks and the manager pulled her aside to question her about writing checks to me. They also said that they would recommend getting a lawyer because it was obvious to them that she was being taken advantage of by a disreputable person! They have no idea the relationship between us. They had no idea how much I had paid out first, unless they would have taken a look at my account of course! Now I appreciate that the elderly need some extra looking after, but instead of just calling the police about it and having them check it out, they refer her to a lawyer? I say just stay away!
