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“I used to love shopping, but as I grow into my new “adult” body it’s been … less than love. Dom helped me find shorts that worked for me and work and I’m so grateful. My boyfriend and I were able to quickly find new pieces we love with no issues thanks to Dom. Now we know to head straight to buckle any time we come to the mall. Thank you!”
“Went to this location looking for masks. Yes mask ? and the store had just opened.
Soon as I walked in Lori greeted me and asked if I needed help. Immediately o said yes, because this was not a “cruise shopping trip”. Told her I was looking for
masks and she walked me to the bin and I noticed they only had one color - all blacks. She offers to go to the back stockroom to look for more prints. She came back with additional colors - I ended up purchasing one of each she found and two packs of black masks. Lori was happy, helpful, attentive and offered to search for more.
Thanks Lori for saving me airport time.
Location is in a good shopping area, ample parking. Store was manageable and racks were not over stuffed like many old navy stores.”
“Super cute store with the sweetest employees! I can always find something for myself, my teen daughter or my home. A lot of different price points for any budget and I never feel pressured. A family and friend group fav!”
“I used to love this store years ago, but then there was a management change and it was terrible. I decided to give it another shot today and met the newest manager, Ashley N. She was awesome and friendly! She helped me order an outfit I saw online and it was a smooth process. All the employees seemed happier and friendlier… who you work with makes a big difference… and even more when you have good leadership… thank you Ashley N. for helping me today. I will start shopping here again!”
“There is always something new to find at this store. I go here to see what Hasbro or McFarlane toys are in stock. Also great place for lawn decorating, personal care items and cologne.”
“Mgr. Dorotheo Morales did an amazing job with this store(1305) . He has tidied up this store and always welcomes customers. There are no more clothes and items all over the floor and very organized now. When customers walk in, they are greeted and very helpful. I have shopped other Rosses and discount stores and their name brand items are a very good deal here. I highly recommend shopping here.”
“Good sale, large selection. Even better deals with an Old Navy card account. Excellent customer service and check out experience. Still some of the best online deals available with in-store pickup.”
“Went shopping in this boutique for the first time and it has so many cute items/clothes! Found these super cute earrings for New Year Eve and a present for a friend.I was greeted by one of the gals as soon as I walked in. They asked if I was looking for anything special. I told her I was looking for a gift and when I checked out they asked if I needed a gift receipt and the gift bag put in a bag. I didn’t need to ask!I am putting this boutique on my list of places to shop at in the future.”
“Missy is awesome. My mom had a complicated return today. Missy was extra patient with her and slayed the task. She was super kind and professional. Give that lovely lady a raise!!!”
“Cashier AM4290 on Lakeline Mall today 12/28/23 did his best to help me out exchanging a item , I lost the receipt and he was able to find me in the system ,I appreciate that a lot, that is a very good customer service, what a great guy! God bless him! By the way , love the store.”
“I typically avoid Burlington like the plague. It’s usually a mess, service sucks, takes forever, and the merchandise is sub-par compared to the other discounters. I needed something specific today and went to three locations. 1 was ok, 1 was awful, and this one was great. It’s the only one of the three I would return to - and I found just what I was looking for. Store was well-kept, good merchandise, and the registers were well-run so it didn’t take forever to pay. For some reason the shoppers here tend to take to much stuff to the register, hem and haw, ask a bunch of questions and be confused - which makes buying something quickly out of the question. There was only one checker when I got in line. The customer proceeded to do all of that and the checker loudly said she needed to decide what to do because she had a line - basically keep it moving - in a nice way. Checker also immediately called for backup when the line formed, which promptly showed up. Also clean, new and well lit. Good experience. Apparently shopping at a Burlington for discounts doesn’t have to be painful!”
“They have blazers for great prices. They are great for the office and casual looks, too. This store is one story and also has men's and kid's sections. They have a good selection, and many items come in large sizes.”
“Ok, so i feel really bad because I was suppose to do this a long time ago. I went to Hot Topic because my man invited me to an Emo Club. I wanted to look cute but wasn't sure what to wear. I walked into Hot Topic "I Love this place by the way" and rite away, an employee named Casey "sorry if im spelling your name wrong" or KC. Asked me if I needed help. I grabbed some pants and a skirt and KC opend a dressing room for me, I ended up loving the skirt! I went looking for a shirt and was going crazy because I couldn't find one. KC seen me struggling and came to the rescue! We looked through shirts that were so high up she couldn't even reach, but she got a hook & brought them down for me. She ended up picking me out a "My Chemical Romance" shirt! I swear to God that's now my favorite shirt ! KC also picked me out some cross earrings and a choker and some tights with crosses on them. Omg my boyfriend LOVED IT! I just wanna say thank you KC because you made me feel comfortable, and you not only helped me but you actually genuinely cared. Your amazing girly.
We need more KC's on this earth!?
I will definitely be back for more outfits soon.❤️?”
“The staff was unattentive, seemed like they really didn't want to be there, and didn't do anything (check us out or get us a fitting room) without being flagged down. That said, the prices and selection of things here always makes me happy. I get my favorite, cute, comfortable jean shorts and summer dresses here. This time, they also surprised me with a big seasonal sale, fuzzy wolf ear hats, and soft light jackets + sweaters.”
“Went online to look for white pants and it showed that this store has it in stock, went to it and they definitely did have the white pants But I took the last one that was my size.”
“Came in looking for some skate shoes and got helped out by the homie Frank. Was an absolute stud and helped me find the perfect shoes. Y’all should def give him a raise and or bonus because he’s lit. That’s all thank you.”
“My new Favorite store! The store manager named Trey was awesome!! He had Great customer service, very Nice and made my experience easy! I’ll definitely be returning. Thank you Trey!”
“I had a great experience, I went to look for a dress at the last minute after going to many stores, this was where I found a variety in my size, I am an L or XL. Look, I had up to a size 4XL and many stores do not carry that size and that was something that made me happy. The girl who was serving was pleased, she was helping a fifteen-year-old and she still took the time to help me measure my dress. Honestly, I will go again. I highly recommend it! Excellent service and another thing I liked was that even if you don't have an appointment, they attend to you and don't charge you for measuring your dresses.”
“❤️ their staff!!We went there tonight and all 3 of the staffs in store was super delightful and nice! The guy checking on us and make sure we’ve been assisted :> The other 2 girls were really nice too and tell us about their website and how we could get their coupon (or something like a coupon) via email and save! We Absolutely appreciate it!”
“I dealt with 2 associates at Francesca's yesterday. Both of them were very lovely.One of them was Kaitlyn,I believe, and the other one was Cassie. I will go back to this store because of the way I was treated. Customer service is king!”
“I'm loving the customer service I received Rhyan was very attentive in what I said I was looking for he gave me suggestions he was very patient even after going back and forth getting me different shoes to try on all in all I got a shoe that is comfortable and cute for a good price Thank you I will be back.”
“Although they don’t honor the curbside pick up as what it says online, the person at the register was waiting for me and welcomed me in as soon as I walked in with great service. Wonderful customer service, wish I got their name to praise, though I assume it was the manager. Thank you for being you!”
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“I just love popping into this store. Gives such a hippie vibe. I like the clothing here and jewelry too. They have some nice wall hangings and incent holders. Great store for gifts too.”