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July 2023 by hanna george
I unfortunately have to rate this salon 1 star. I set an appointment two weeks ago for full color and highlights. Over the phone I heard agreement that a certain day would work with a stylist. We set the appointment for hair and a color consultation a few days prior to the appointment. At the color consultation I again brought up what I wanted and received confirmation from multiple people that I spoke to that this (color + highlight) was doable on the day of the appointment. The day I come to the appointment I check in 15 minutes early (with no difficulty). 10 minutes after my appointment was meant to begin I check in again asking if there is any issue. That is when I am told my stylist called in sick that day. Whomever was in charge of checking me in/making me a new appointment profusely told me she had called me herself earlier (when I had received no such call). I proactively asked to check the number and she verbatim told me the wrong number until her trainee corrected her. She asked me if I would like to make a new appointment (only full color) and when I corrected her that it would be for highlights too she (with attitude) told me my original appointment would only involve color when I had signed a contract with my stylist stating that color+ highlights was in fact our plan and receiving verbal feedback from multiple people agreeing. I was priced at over $300. For that price and for the service I know Aveda aspires to have I cannot accept this level of service and will not be returning.Service: Hair coloring
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July 2023 by Caroline Louise Sinclair
Really terrible treatment by management. I was a loyal customer for over 15 years. I had booked appointments for me and my daughter three months in advance and they failed to send a notice of the appointment (I usually get text messages prior to the appointment). When we didn't show up, they called and notified me that they were going to charge me full price ($600). Of course I realize that they had an opportunity cost, but also they acknowledged that the system failed to notify us - and $600 is extremely excessive for no service at all. I asked for a compromise and only after multiple conversations did they end up charging me half (over $300). Even then I was so angry that I thought I would never return. Today, months later, I called to schedule a simple brow wax and they refused to take my appointment. Terribly disappointed. I never write reviews, but this is just ridiculous -- I've never been treated so disrespectfully from any business. Buyer beware.Services: Haircut
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July 2023 by Felucity25
I came in today to with my friend and sat along side her while she got a pedicure done by Bailey Carter, she was sweet and professional. She always made sure we were comfortable and overall a very very nice experience I would recommend to anyone who wants to get their nails done in a very calm and luxurious environment.
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July 2023 by Nikki Dowd
Amber is a wonderful stylist at the Cedar Park location. She listens and cuts my fine hair perfectly each time. She even uses Velcro rollers to style my hair. It’s hard to find a stylist who can cut AND style. She’s also sweet and kind. Love her.Services: Shampoo & conditioning
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July 2023 by Alyson Murphy
The store is beautiful and the experience was great. Very relaxing, very friendly staff, great massage chairs while you wait, etc.. However the blonde highlights I came in for were not really blonde... I even showed the stylist a picture of previous highlights I had, and she acknowledged how much blonder it was...but I received light brown highlights...I went to a party with 20 of my closest friends that same night and not one person noticed I had gotten my hair highlighted... Kinda disappointing for what I paid...The salon did offer to correct the color for me, which was appreciated.
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June 2023 by Nanci Cardenas
Monique did a phenomenal job on my shampoo and blow dry! I drive all the way to Houston as I only let one person touch my hair & Monique really styled it the way I like it. She was super friendly & I’m so happy I went to Breeze Salon, it’s super clean and so relaxing! My favorite part was their washing station. They give you a little scalp massage. It was so zen!! I can’t wait to go back again! Also the receptionist were all so friendly and welcoming!
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June 2023 by Victoria Kilburg
I absolutely adore this shop; with the staff being so friendly, the front desk girls are always polite and welcoming, plus the salon overall is kept clean. I. was referred by one of my girlfriends and I'm so thankful she told me about Breeze Salon & Spa. Not to mention my hair dresser has never failed me yet, her cuts always look amazing and the services are so enjoyable. Anyone who's looking for a new salon to go to, this is it!Service: Haircut
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June 2023 by Lalitha Varanasi
From the moment I stepped in, everyone took care of me very well. The vibe and environment was very peaceful. Love love love the hairwash they do and the temple massage with essential oils. My hair stylist (Jade) took every detail into consideration, tried to understand my hair and recommended the right cut. She has done an exceptional job on my haircut and I am very happy with the experience and the results.
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June 2023 by Chanel Law-Smith
Breeze Salon is a beautiful spa. I was welcomed with a smile and my hairdresser, Jessica, was super friendly and talked me through each step.Service: Hair coloring
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May 2023 by Angela Ranallo
I love Amber! She’s very knowledgeable and honest about hair care and she did exactly what I asked to my hair and it looks great!Service: Haircut
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April 2023 by Sarah Schalm
This review has nothing to do with the stylist - as Monique is an absolute gem and has been for the last few yearsHowever management needs some improvements. I called to see if I could switch my appointment, which I couldn’t, but I confirmed the date of my original appointment via the phone. The next day I got a call saying I was a no-show for an appointment that was a week sooner than the one I confirmed over the phone. I also did not get a call, text, or email (which they claimed should have happened) letting me know that my appointment was a week sooner than what the manager told me on the phone. Therefore, they charged my account a $70 no-show fee because there was both a miscommunication and no text/call/email on their end telling me a different date than what I was told via the phone. The manager also would not listen as I explained that I was told a different date, and just said “we’re sorry there’s nothing we can do, your card has been charged already”.I’d be taking my business elsewhere if it wasn’t for my incredible stylist. Be wary of management and communication.
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April 2023 by Neha Deshpande Sharma
I went to Jade! She is a perfectionist. She took great interest in knowing my hair. She has a really good knowledge of hair color formulation. I am very happy with the service she provided and will definitely be going back to her again.Service: Hair coloring
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March 2023 by Sky Dominguez
my stylist Nadine and her assistant (didn't catch her name but she was also awesome) was amazing and really took care of me, and i loved chatting with her about everything! she did everything i wanted and more. the atmosphere was calming and i felt so comfortable, i will definitely return again!
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February 2023 by bhuvana subbu
I went in for my daughter's hair cut. Amber was the person who helped us and she did an amazing job. We are very happy with final result and would recommend Breeze and Amber to our friends. Thanks for the great service!Service: Haircut
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January 2023 by Dusty Kinslow
I love how welcomed I feel from the moment I walk in the door. I love the relaxation room while I wait for my color to process. I love Aveda products and how healthy they make my hair. And, most of all, I love Jess as my stylist. She is skilled, personable and does exactly what I ask with my hair. She's awesome!Services: Shampoo & conditioning
