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August 2024 by Jana Hayden
I'm here now w a Migraine. Doc comes in an hour later I say my head still hurts. His response well that's all I have for a headache we ate sending u home
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August 2024 by A.C.
Scheduled a video visit back in June and August was the ONLY appt they had available for an established patient. Imagine how long the wait would be for new patients! So we had to wait TWO MONTHS just to get an appointment to go over blood work that had multiple results out of range and concerning. And they won't talk to you without an appointment. Got a call 10 minutes before the appointment saying "Dr. _____ doesn't do video visits". So after numerous email, text and app notifications confirming this appt. you only NOW inform the patient (who's been waiting months for this appointment) that this doctor doesn't do these and that the 'scheduler must have made a mistake'? So dysfunctional and they don't really seem to care! Luckily we found a different doctor we've seen in the past (for second opinions) that's not a part of Baylor Scott and White so that's where we'll go from here on out.
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August 2024 by Chance
I had a great first experience with this clinic, but trying to get a follow up has been difficult. My original appointment was cancelled 30 minutes before it was supposed to happen - after I had left work and taken sick time. Not going to get that back now and the next appointment available is not for almost another month. That is unacceptable to me.
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August 2024 by Thomas Amaro
Great Doctor's and followup
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July 2024 by Evan Stegman
Terrible service unprofessional and will take advantage of their so called “trust,” as a doctor. Try to get woman naked and watch for no reason that could be explained professionally
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July 2024 by Bohio Atabei
The worst , incompetent office staff and Doctors you never get to see as appts for a simple follow up can take a year to almost two to obtained . Clinical staff along with incompetent office staff do not care —— they can be rude. The clinic needs an overhaul with new well trained and competent people at the helm This is especially true at the killeen clinic
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July 2024 by Teri Mendez
Horrible! I had a 2:40 pm appointment It’s 3:44 pm and the PA just showed up! Josh Hummel
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June 2024 by Liz Carey
This place was a waste of time wasn’t willing to help - was told they don’t fill out prescriptions or sign off on papers so what do they help with then
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June 2024 by LoisMargaret Dominique
My granddaughter went to 6 MD’s 2 “ specialists” had her family thinking she was dying. Went to Baylor Scott & White ER she was tested for mononucleosis and it came back positive. She a teenager. HELLO!! No one thought to test for that.
Baylor Scott & White did!!!!
Love this place. I’ve been to the Round Rock clinic, the Cedar Park clinic and PT, they are the best. If I could give 10 stars I would.
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June 2024 by Dan Flynn
Top notch staff.I think everyone cares even when over worked.
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June 2024 by Linda Moore
I had another appointment with Dr. Williams today. Once again, she was informative, a good listener and very personable. I have been seeing her for over a year now and every encounter is always positive. She is extremely knowledgeable about my health issues and provides extremely helpful information about how to address them. I also want to recognize her awesome staff. Ian, Dianne and Sheetal are all very professional and caring. I highly recommend Dr. Williams to anyone who is experiencing Endocrine issues.
Linda Moore
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May 2024 by Rose B
Terrible wait time at this clinic. Don’t go here if you have an emergency that needs to be addressed immediately. Unless you block off half your day, don’t come to this location. Definitely not an “urgent care” facility. Go elsewhere
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May 2024 by Margaret Tufts
Thank God that I found Troy. What a difference! I've improved so quickly.
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May 2024 by Heidi Owens
I don’t know where to start. I don’t want to get anyone in trouble but what are the RN hiring standards? My husband was so annoyed by the nurse we just walked right out. Whoever trained her needs to be retrained. I worked in a hospital years ago and I was baffled by her evaluation process.
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April 2024 by Chor Park
Tried to make an appt on the phone but receptionist was rude and not help anything patient’s need. Terrible experience with the phone receptionist!!!
