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September 2022 by Olga S.
I want to express my deep gratitude to expert Dillan for professional and excellent help and advice in opening a bank account and cards. Dillan helped to understand in detail all the issues, nuances and features, and was also very patient with my not very good English :) I am very happy that I chose the best bank with the best experts like Dillan! I will definitely recommend only Bank of America :)
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May 2020 by Bill G.
Great location at HEB shopping strip. Safe and high visibility at atm machines. I never use the lobby so I don't really have any reviews for customer service or if the employees were friendly. I used to work for this company long time ago. That's why I still bank here. And so much better than Wells Fargo!
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December 2019 by Heather W.
Very bad customer service.! I have been a customer of Bank of America for over 20 years and the Mobil banking is great. But this branch is terrible . I just spent 40 minutes in line to get $40 in ones. When I got up to the counter the lady said I could use the ATM to get ones. NO YOU CAN'T. Know your job people ! Plus because I had a business ATM she wouldn't use my ATM card to get $40 out. Because I wasn't the owner of the business? My ID matched my ATM card. What's the problem? I can use this card anywhere but face to face in a bank. That has never happened at a branch before. Very poor customer service and employees .
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November 2019 by Chantel G.
Typical bank Lots of parking but are very close to each other It's next to heb gas station Customer service: always pleasant Only issue is they never answer their phones
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March 2019 by Randell N.
Absolute worst. Moving every penny out of there today! On hold for hours and multiple departments about a simple pool loan.
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May 2017 by Tharun Ekambaram
Great service
