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March 2024 by Leslie D.
AFO (Michael, Carlos & Dylan) went above and beyond to help with a broken caster on an office chair I bought from them. It was well out-of-warranty, but they took it into their shed and put an entire new bottom piece on it with all new casters, and now it's as good as new! I knew they were good, but would have never expected such amazing service! I will continue to buy additional furniture pieces from them!
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October 2023 by Jason Manchester
Best place in Texas! They delivered a beautiful couch to my house and completely set it up. My family & i could not be happier, great experience with these guys, extremely professional & most excellent prices!!!
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October 2023 by Wickliffe Wick
I went into the store there were two men sitting at the counter. I asked if they could help me. They both stayed behind the counter yelling over at me what do you need still sitting, until I said no thank you them decide to get up out of their seats and follow me out the store,not knowing that I was willing to pay $2000 for this sofa that I’ve been looking at for three weeks on there website,i will not go back to that store and I do not appreciate the non-communication or help
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September 2023 by tpzambrano
The guys at the store are honest and really try to give their customers the best price. We pur living room set and will continue to buy more pieces in the future
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September 2023 by James W.
Colleen was a huge help and the store was beautiful. Our furniture will be here soon.
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July 2023 by Sateesh J
Good collection - bought my Bed frame and Sofa..But no air-conditioner inside the showroom
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June 2023 by Derek McNabb
Wife and I stopped in for a Dresser. Found a nice set, purchased that and end tables. I’m in sales myself so I’m a lay down if the product and salesmanship is strong. Turns out, a competitor had the exact same 3 piece set, for 50-80$ more a piece.
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June 2023 by Dorothy H
This is a great family owned business that charges fair prices and keeps to their word! We bought a sofa about a year ago and because of excessive use some of the cushions were starting to compress. I stopped by on a whim and ask them what they would recommend I do to help fluff them up. The owners got in touch with the manufacturer and actually sent us new cushions ! They went above and beyond my expectations and I couldn't ask for anything better! I would highly recommend if you are looking for a furniture store without high pressure sales.
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June 2023 by Kyra Segraves
Awesome experience - came here to see if I could find a good priced couch and I was not disappointed. They have tons of options all in the first building, and I found a great couch. I visited a few other places after to see what my options were, but in terms of comfort and price this place was by far the best.Everyone there was super friendly and attentive, and scheduling a delivery was easy! A bonus of visiting in person is the dogs- two gorgeous puppies just hanging out and chilling!The delivery was scheduled within the week, and the delivery people were very communicative and friendly. They got the couch in and set it up super fast!Overall I highly recommend this place- great quality furniture for great prices from great people!
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March 2023 by Larry N
They have a great selection of furniture and decorations at prices much lower than some of the big chains. And the people there are always very friendly and helpful. My preferred place to buy furniture is all of Austin.
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February 2023 by John Z.
Don't mind salesmanship but don't like being lied to and scammed.Found the sectional we liked. Told it was not in stock but we could order the individual pieces and have it delivered the same week, but of course the cost would be higher by the piece. Negotiated to a reasonable price and salesman "J.D." went to the computer and said he had set the delivery for four days out. Great. Then on the invoice he had added a gold plated warranty for over $1,300, which we declined and later found the same one on Ashley's website for $750. They also charged $450 for delivery!!Of course when the delivery date came around they never heard of us and had no idea when the sectional would be available.On the plus side got a nice sectional for a fairly reasonable price and it actually arrived within two weeks. On the negative side, we were lied to about the availability and delivery date to raise the price; and the warranty and delivery costs are outrageous. So buyer beware, put everything in writing and read everything you sign because they do not give you copies.
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January 2023 by amanda slater
I guess I’m slightly confused About this place. I went in thinking it was a discount store but after looking and pricing other exact pieces online (Ashley furniture) Austin furniture outlet came out to be $150-200 more than what I found online.
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December 2022 by Aaron Waldock
I recently visited Austin's Furniture Outlet and was extremely satisfied with my experience. The staff was helpful and knowledgeable, and they went above and beyond to help me get the most for my money. I was able to get much more furniture for less than what Ashley Furniture was offering, and the quality of the pieces was excellent. I highly recommend Austin's Furniture Outlet to anyone in the market for new furniture. They offer great value and excellent customer service.
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November 2022 by dana kirk
I’ve gotten so much furniture from this place for a few reasons; 1. Great customer service 2. Reasonable prices 3. Extremely fast delivery! I bought our dining set from them a few years ago and our puppy chewed one of the chairs past the point of no return. On Monday I went in and ordered the bench that goes with our set and it arrived the following Wednesday! I also got our entire living room set from them as well! When I purchased the entertainment center they delivered it the following day! This place is awesome and I’m so happy I discovered them. Shop local!
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October 2022 by Carrie Naugle
Can't say enough good! Bought a couch about 2 years ago and love it,great service! And just now called to see about ordering a replacement cushion as kinda looking worn. Adam liked me up and said. They're on the way! Lifelong customer!
