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February 2024 by Steve Downs
I went to change some billing information and Sam was knowledgeable and helpful. I was in and out in no time.
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February 2024 by Elizabeth Mireles
I have a disabled friend her phone was stuck in some Speech Rate mode. They immediately fixed it for free. Highly recommend this store.
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February 2024 by Hyejung Jung
The managers are very very irresponsible.
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January 2024 by Kyle J.
Amanda was able to replace my charger under warranty!!!!!Thanks!!!!!
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January 2024 by Urooj Bakht Jaffer
Amber and Viri were super helpful. Went out of their way to help me transfer my data from Android to iPhone when I was trying to make a switch. Highly appreciate their service
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January 2024 by Naveen Gara
Was here to trade in my phones. Sam had great expertise and made the transaction super smooth.
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January 2024 by Ana Bello
I really liked it and managed to solve my problem
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January 2024 by Victor Tay
They need to be equipped to provide overbilling refunds to affected customers. We had a situation where company bullied customer here and said we should have been notified of a change in policy; documentation proves otherwise. Highly don't recommend the current ATAT. T-Mobile/Verizon seem more adept with customer situations like this and don't defraud current customers.
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January 2024 by Jose Brizuela
The attention from the executive Viridiana Zúniga was excellent, the only thing I didn't like was how long it took to wait more than 30 minutes.
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January 2024 by Jose Pena
Very excellent attention and has charisma, look for Xavier, thank you
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January 2024 by Tory Bias
Carolina was so kind and greeted me so warmly. I felt to acknowledged, seen, and felt super optimistic about the visit. No less than five minutes Amanda assisted me in switching my service. And gave me all of the information needed to move forward.I want AT&T to know those small gestures can make the difference in someone's day. I didn't have the most pleasant day, plus it was raining lol, but that great experience at AT&T made it seem like it was it was a sunny day for me. I will be sticking with AT&T for a very long time because of this in-store experience!Please acknowledge Amanda and Carolina for the great experience they provided at Cedar Park’s AT&T store.
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January 2024 by divya kallu
Had very good experience. Joe was really helpful and provided me all the options that I needed.
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January 2024 by Dreamer Jax
Talked to Ms. Amber. Honestly, I wish we had more people like her around here. She’s soft spoken and did her best to help me. She was very honest and walked me step by step and made sure I knew what I was getting myself into! It definitely reassured me to continue services. I’ll be coming here from now on when I need anything. Also, I didn’t post 5 stars only because AT&T could do better. But every star given is thanks to Amber. Ask for her if you’re in town!
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January 2024 by Peyton White
Amber is phenomenal to work with! I highly suggest this location!
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January 2024 by Chuck Yeaple
Forced to give a 1 star when they deserve none!!Absolutely worst customer service experience!!I check-in and wait in their little queue for over an hour. It’s a walk-in service so it’s kinda expected. But I don’t even know why they have a queue because they pick and choose who they want to service. For example, I’m next up in line and the service representative that comes out picks the person that’s #7 in line!! They need some type of formal training so instances like this don’t happen again!!I finally get called from someone who just got back from their lunch and because my license was expired, she couldn’t help me!! She suggested that I call customer service myself to get help. I asked her if she could at least call customer service so that I can get verified and she simply said no.Again, absolute waste of time!! DO NOT WALK IN…MAKE AN APPOINTMENT!!
