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“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“The whole staff is always friendly and helpful at this post office - especially Roger! We've lived in 10 different loctions across four states in the last four decades and the Midlo one is one is one of the best PO's we've epxerineced.”
“Huge shout-out to Patricia! She's very friendly & helpful, needed questions answered in regards to temporary address change...she took the time to explain the different ways, either send in the card or complete online. She's helped me previously when I needed to send letters priority mail..Patricia definitely takes the time for her customers! Ty so much!”
“Great service ran by great people. Not only will this place service your cleaning but they run a post office too. Probably one of the long standing and reliable businesses in the area.”
“If there’s a line, it’s typically long so be prepared for a short wait. The clerks do their very best to keep the line moving while providing exceptional customer service. I stopped in to check my PO Box before normal business hours and ran into a problem. Ms. Minnie was moving through her morning but took the time to assist me. She was very helpful and kind. Even though the post office was closed, she was willing to provide useful information that would help with my issue. That was very commendable and what I deem worthy of 5-stars!”
“I can't speak on other times of the day, but you'll have a pleasant experience if you arrive right when it opens! You won't have to wait in a long line, and the clerk that serviced me was SUPER nice! Go early, that's my advice. ???”
“i have been taking several packages and Dolores and Glen are such awesome employees. They are always in a great mood and deserve to be recognized. Thank You so much for your hard work and dedication.”
8:30AM - 5PM
2202 S Cockrell Hill Rd, Dallas
Post Offices
“Kim is very nice and a sweet lady. FOR ME, the process to drop off a package to be sent out is very fast and Kim was helpful to me and kind. Thank you Kim because before I walked in my nerves were trying to kick in and my anxiety was at its peak, you helped my nerves calm down because you were friendly to me and even made me giggle. Hope you see this message and it makes you smile!”
8:30AM - 5PM
765 W Westchester Pkwy, Grand Prairie
Post Offices
“I had a package never received and I called and I spoke with Dawn she was highly professional and went throughout her way to find a solution so I can get my package. She was so kind and you can tell she is very compassionate for what she does. If y’all need help with your package or anything ask for Dawn !!! Thank you queen !!”
8:30AM - 5:30PM
1301 E Bardin Rd, Arlington
Post Offices
“Pretty straight forward if you come prepared. You save lots of $$$ if you print and pay at home then drop it off. People need to know priority boxes are FREE plus shipping. Stop paying for overpriced boxes unless your item is big!”
“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”
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“Ms.Nikki was THE MOST curtious, knowledgeable and sweet clerk I've ever encountered at this post office. She assisted me with my mail and had a smile the whole time. I took a chance coming out of way to come to this post office and I can say 100% that I would do again because of her excellent customer service.”