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July 2024 by 360 Lioness
Never again. The guy working today must have been having a bad day bc when I walked in, whatever was happening on his phone was more important. And when i asked if I should come back he doubled down on it by saying he was "checking the report".
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June 2024 by George Dobbs
You guys are awesome metro stay same forever
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June 2024 by Kelvin Gray
Great service he help to transfer data to new phone appreciate it
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February 2024 by Derrick Jones
I just wanted to thank Metro by T-mobile for one good ? customer service 100% at this store in Cedar Hill,TX 75104.
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November 2023 by rio rio
The guy in cedar hill on beltline is the best he is very helpful
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July 2023 by Rohelio Trevino
Fast and efficient, very good service
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May 2023 by Season M.
Miya Miller was amazing on my phone call. She provided all the info necessary to help me make a decision that would work best for my family. I couldn't have asked for a better sales rep. Her customer service was OUTSTANDING!!!!
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April 2023 by TeRica
There Associate named Ace was so helpful and has great customer service skills. DO NOT FINANCE A PHONE FROM METRO. For Metro to be owned by T-Mobile it is very disappointing and a ripoff to have a third party financing for the phones and to confirm it is a ripoff they penalize you for paying the phone off early. That financing company needs to be on the National ripoff report. Going to look into reporting them to the consumer protection agency. This is why I am giving three stars. Metro PCS should not allow a third party to be taking advantage of their customers.
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March 2023 by Mz SweeTea
There Associate named Ace was so helpful and has great customer service skills. DO NOT FINANCE A PHONE FROM METRO. For Metro to be owned by T-Mobile it is very disappointing and a ripoff to have a third party financing for the phones and to confirm it is a ripoff they penalize you for paying the phone off early. That financing company needs to be on the National ripoff report. Going to look into reporting them to the consumer protection agency. This is why I am giving three stars. Metro PCS should not allow a third party to be taking advantage of their customers.
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November 2022 by A. Cole
Great SERVICE!!! Took my Iphone 13 in to transfer my current Metro service. Took all but 5 minutes! Thank you for knowing your business and being considerate of the customers time.
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November 2022 by Antoinette C
Great SERVICE!!! Took my Iphone 13 in to transfer my current Metro service. Took all but 5 minutes! Thank you for knowing your business and being considerate of the customers time.
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November 2022 by Queen T
Great SERVICE!!! Took my Iphone 13 in to transfer my current Metro service. Took all but 5 minutes! Thank you for knowing your business and being considerate of the customers time.
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August 2022 by Rito Frausto
DO NOT USE SMART PAY WITH THESE GUYS. They just want to make a sale and will misinform you. 90 day buy out has a 20% fee.UPDATE: From all the time spending with smart pay and dealing with the back and forth with you guys it's not worth it. Thanks for the offer though.
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September 2021 by Letizia Perez
Super awesome. Very polite and helpful.
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September 2021 by Hieu Vo
Went in for a new phone, then was declined service due to the pay-card that my company uses by a; Shaan.. whom then opted to tell me that i needed to use a diffrent card or pay w/cash and that it was store policy, but if i paid cash that he would take off an additional 5 dollars from my purchase? Wheres that policy @?? Im alright, thanks for the help Shaan. Ill be finding a different service provider whom wont decline my payment method because my card doesnt have a "chip", but instead would opt for a discount if i paid cash.. sumn aint right about this fella.
