JCPenney is a well-established shopping destination in Cedar Hill, TX, known for its wide selection of fashion, home decor, beauty products, and accessories. Customers appreciate the store's organization and the variety of exclusive brands, including St. John's Bay and Liz Claiborne. Positive experiences include successful family photo shoots in hidden areas of the store and exceptional service from skilled employees like Maria at the salon, who delivers beautiful results with great attention to detail. While the store is clean and well-stocked, some customers have noted that during busy times, such as Christmas, there can be long lines due to limited open registers despite many employees present. Additionally, customer service experiences vary, with some employees receiving praise for their helpfulness, while others in the checkout area have been described as indifferent. Overall, JCPenney offers a laid-back shopping environment and value with promotions like discounts for account sign-ups.
They never have the items online available for pick up. However, the staff is always friendly and the store is always clean. They do have a great choice of jewelry, watches, and shapewear.
April 2025
Found some great outfits at great prices. Carla checked me out and she was such a friendly, kind and lovely person.
April 2025
Love this place. It's never crowded. The place is clean.
