Dillard's at Hillside Village in Cedar Hill offers a broad selection of merchandise, including clothing, dresses, shoes, handbags, accessories, cosmetics, and fragrances from national and exclusive brands. Reviews consistently highlight exceptional customer service across departments. In the fragrance section, staff members are described as super knowledgeable, helpful, patient, and not pushy, guiding customers through options like Creed, Chanel, and Donna Karen. One customer drove a significant distance specifically for this location's consistent, amazing experiences. This exceptional service extends throughout the store. Employees are noted as friendly, professional, and phenomenally familiar with the store’s inventory, quickly assisting with finding items and checking availability at other locations. The overall atmosphere is pleasant and professional without being rigid. While one reviewer noted the store seemed pretty empty, several salespeople were still eager to help. These consistent, positive experiences affirm Dillard's as a reliable place for a great shopping experience.
I had a pleasure of shopping with Aldric Davis at the Creed counter in the women's perfume section. Aldric was very friendly and knowledgeable of the variety of products Creed offers. I did not feel rushed and he made sure that I found a fragrance suitable for me.
April 2025
I don't get out shopping much since cv18, shopping experience seems different, but Dillard's is still the place,love them!
December 2024
I mostly come here to buy Birthday or Christmas gifts for my husband. I'm never disappointed and can always get help when I need it.
