-
August 2024 by Daniele Weitz
Absolutely amazing customer service. The manager gave me a ride home when I dropped off my vehicle when he saw I was in a bind to get a ride and the shuttle service the shop provided was no longer available at that time of the day. Then the following day, they fixed my vehicle very quickly and charged me a fair price for labor. As a young single female, being without a car is a nightmare and having any kind of car issue is very stressful. The team at this location really took care of me! Thank you, Christian Brothers!
-
August 2024 by Emily Hayes
I will always trust this shop. I appreciate them being up front and honest with me. They do great work and are very kind.
-
August 2024 by THOMAS HARDY
I'm not giving one star, I'm a black man who got screwed. I paid for a diagnostic but I get a call saying my car is fix, I come in the next day and pay my money, I go to my car and my clutch paddle goes down. Now the manager saying its my slave cylinder, and now he's talking about my whole clutch system when he admits they didn't do a diagnostic they went ahead to bleed my clutch and didn't do that right . I really think they didn't do anything but he want me to pay over 2,000 dollars on something didn't check out. I will never go back there, I like dealing with honesty not someone who trying to ripp people of like the dealership do.
-
July 2024 by Donte Young
This was my first time using this mechanic shop and had a wonderful experience. They clearly communicated the issues with my car, I even received the breakdown of costs and concerns via text and email. Repair costs were reasonable and the job was completed in a timely manner. It is a first come first serve shop and they clearly explain that during the initial intake process. I have no complaints. Staff was very friendly as well.
-
May 2024 by Alfred Green Jr
Great costumer service
-
May 2024 by Sara C
Car repairs are so stressful. You never know if you are really paying for what you need when you don’t have the skill to verify yourself. The staff at this location is kind and honest. They explain what you need and what can wait, I have so much respect for that! The work was finished when promised and the mechanic even went over the repairs when I picked it up. I’m so happy I have finally found a place I can trust! Competitive pricing too - I called around.
-
April 2024 by james clayton
All good
-
April 2024 by Katrina Dawson
The staff was very friendly. They made sure I understood the reason for every repair needed for my car, prior to the repairs by text and email along with the prices. When I picked up my car they offered to address the repairs again. I received a text a few days later making sure the car was running okay. Definitely will be my first choice for any future work.
-
April 2024 by Cliff Reed
Great Work, Only Mechanics I will let under my hood Honest,and Reliable.
-
April 2024 by Johnny Meshack
I shopped around other repair shops to have a tire stud replaced on my vehicle and Christian Briothers weee able to get it done the same day and it was also 50% cheaper than their competitors.
I spoke with John and he was extremely helpful and I informed him I would let others know and will definitely return in the future.
-
March 2024 by Joycewog Joycewog
What a day I had. I received the best customer service ever from this amazing company Christians Brothers Automotive by two gentlemen James Garvin manager& David Faerber owner. My fuse had went out in my car and I need it badly to charge my portable oxygen concentrator. I went on Monday James said I am by myself but if you come back tomorrow I will help you. I came back and not only did he help David did as well. These men went above and beyond what was expected. Very kind very professional very caring. If you ever need anything with your car done don’t hesitate to try Christian Brothers in Cedar Hill. I am so happy because there are still caring people in this world today and I had the opportunity to meet two of them. Thanks James and David
-
February 2024 by Florence Pearman
Great service
-
February 2024 by anthony leftridge
Great service with fair prices
-
January 2024 by Ally Hairston
I had an issue with my Toyota CHR XLEs battery after a recent temperature drop that caused me concern. I was able to call ahead, walk in and receive service immediately.The team was hospitable by offering hot coffee or a cold water and apologized for currant renovations. Side note: the soon to be waiting area looks stellar already!My service technician is a trusted advisor with decades of knowledge in his field of expertise. I felt safe (as a woman), and in good hands. I went ahead in getting a new battery (they had expedited, oil change and the peace of mind that I was in good hands. All in under an hour!!!HIGHLY RECCOMEND for anyone traveling the #EllisCounty area. Thank you so very much!!
-
January 2024 by Kevin Castle
They were friendly when I spoke with them not only that but they were also quick to fix my problem I would recommend them to everyone
