O'Reilly Auto Parts store #5645 in Castroville, Texas, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program (with a refundable deposit). Customers appreciate the friendly and attentive staff, with particular praise for employees who are kind, courteous, and focused on helping with their needs. Many customers have shared positive experiences, highlighting quick and efficient service when purchasing and installing windshield wipers, as well as assistance in choosing the correct hoses, antifreeze, and oil. The staff’s friendliness and willingness to help make the shopping experience easy and satisfying. However, some mention that prices are comparable to other stores but could be improved by offering more competitive pricing or matching competitors’ prices. Overall, the store is valued for its helpful staff and convenient services, making it a reliable choice for auto parts and assistance in the Castroville area.
Jackie is a sweetheart. Knew her stuff and was able to help me.
January 2025
Team member chris was very kind and helped me with replacing my headlight bulbs on my car during my visit to this store. I am very greatful for her assistance :)
December 2024
Thank you so much for making the purchase and installation of windshield wipers so easy. Your customer service is appreciated and I will definitely recommend this store. Richard was kind, attentive, and courteous.
