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February 2024 by Kameia Echols
My appoint was at 5:50 and haven’t got seen until 6:43. Never again will I come here
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November 2023 by C.S. Bailey
Straight to the point, sent me to ER when necessary.
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September 2023 by A Yoga Diary
Its wild this place has never been robbed. I walked in nobody was around. I don't know how this places stays in business.This review is about their Minute Clinic. My company suggested CVS to do have our wellness testing done and I was impressed with CVS even having this clinic as an option. I loved how I was able to check in and fill out my information even my insurance card. I assumed it would be seamless and efficient. I assumed!!!leading to the date I had 20 notifications for early check in. I literally checked in 20 times. 30 min before my appoinment as I was waiting in the parking lot got a text and an email for check in. Checked in. Walked in 15 min early and was asked to check in at the kiosk checked in. Staff asked who I was and if I had an appointment LOL. When I stated yes and that I checked in 3 times before coming and when she asked me to. LOL She still asked?!?!?She asked me what I was in for, I thought it was wild all that pre check she had no idea what I was there for. I stated I was there for a wellness check. I was denied my appointment because they don't have any printing service to print off the PDF of the form I had for her given 2023 we can just email forms. As most medical facilities are asking to have forms emailed. LOLMy suggestion have your paperwork but don't go to CVS just wait it out with professionals at a real facility.This Minute Clinic is ideal but we need professionals with printing services and what was the point in filling out all the pre screening information if the clinic "would never receive it" .If CVS is getting funding to have a clinic!!!!! They found a loop hole.
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September 2023 by Angela Magee
I wish 0 stars was an option! We were in town for the weekend when my daughter became sick. We visited the clinic, and the provider immediately told us that this walk in clinic wasn’t accepting walk ins, because ‘She was by herself’ And had appts. I asked her if I could wait to see if the next appt showed up. She wasn’t thrilled, but said yes, we could wait. She went inside the office, and immediately returned saying that is their policy to refer children out to another facility. This is blatantly not true. The website has an entire section dedicated to children’s wellness. Save yourself time, and go some where else. This location has a LAZY, UNCARING provider who clearly did not take her oath seriously.
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June 2023 by Cesiley Martinez
I went to this clinic this morning. I wasn't feeling well. I had a terrible headache and some chest discomfort as well as head and neck pain. My stomach was also upset. They took my blood pressure once, saying it was 126/81. I suffer from high blood pressure. My BP hasn't been that low in over 8 years even with medication. They told me to take Tylenol and Imodium and sent me on my way. My husband insisted that I go get seen somewhere else. I went to TexMed Clinic a few minutes away. They took my BP and it was 217/137. The told me to go to the ER immediately. I could have suffered a major heart attack or stroke if I would have just gone home. These people are dangerous. Don't go there.
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June 2023 by Ayla Pelton-Cox
Very impressed by my experience here. I'm from out of town and could not schedule a visit with my primary doctor. I scheduled an appointment for 10:30 but walked in two hours early to see if they could see me - they happily did. The NP (Christinia) was attentive and went above and beyond to address my medical needs. Very thankful.
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May 2023 by M C
Was seen by NP Williams who proceeded to talk down to me but I guess that's her way of trying to be helpful. She had a student (?) with her, I do not know who or what he was since he did not bother to introduce himself. He also did not bother to knock before coming into exam room which is really rule #1 for maintaining patient's privacy. Don't waste your time here if you are hoping to be treated with respect.
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March 2023 by Emma B.
Worst clinic I've ever been to. The doctor was overtly condescending, got upset at me that my appointment ran into her lunch break time (despite the fact that I'd been waiting over an hour to be seen), and she refused to help me. I had a simple question, and she said I would have to book another appointment to even talk about it. I am incensed.
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February 2023 by Yvette H.
DO NOT GO HERE IF SICK! No matter how much green mucus, fever congestion, cough and sinus pressure you have, you will always be diagnosed with a virus and be given saline spray, zyrtec, prescribed cough gel pills. They're just like Texas Med. I recommend your PCP or any other urgent care. The practitioners here are not great patient advocates. I took my child for a respiratory illness and obvious UTI (blood in urine with pain) and was told that I had to pick one problem my child could be seen for. They are unprofessional and make nurses look bad. Very dangerous if you are truly sick. Their focus is simply treating symptoms, not the underlying problem and they are not concerned about prevention, so this ensures a 2nd visit if you dare return.
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January 2023 by Kaitlyn Moorhouse
Made an appointment to get the typhoid vaccine for travel. Waited to be seen and once I was called back I was told that I needed to be assessed by my GP or a travel clinic to get approval for the typhoid vaccine. You do not need a prescription for this vaccine and nothing on their website mentions this… if I’m going to be assessed by a travel clinic then might as well get the vaccine there. When I asked why I couldn’t be assessed by her who is a ‘provider’, she said because she isn’t with the travel clinic. Nothing made sense from the provider… definitely won’t be back to waste my time. Go to Walgreens instead… no questions asked… just make sure they have them in stock.
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December 2022 by Chris
Checked in for my appointment early, and was called back almost an hour late. Was then turned away for "not being able to confirm identity" even though I'd provided everything they requested. This clinic is a joke and the employees here don't care about you. They canceled my appointment and billed my insurance as a no show after refusing to see me.Avoid this clinic at all costs.
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December 2022 by Brandi
Super easy. Honestly this is run way better and more efficiently than most doctors offices I’ve been to. Made an appointment the day before, showed up about 5 minutes early and they were able to see me as soon as I was done checking in. I was in and out pretty quickly and the staff was very competent and knowledgeable. Sonya (hope I’m spelling that right) was super friendly and made me feel at ease. I’ll definitely be coming back here for spur of the moment issues whenever I can’t get in to see my doctor in a timely manner.
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November 2022 by Margarette Deleon
We showed up at appointment time and our confirmation code was not working at the kiosk. I tried checking in with other info and said appt info not found. It made me swipe my card tho. I then tried to check in on my phone and it notified me that they had cancelled my appointment. I tried knocking on the door to the provider that didn’t currently have a patient and was ignored. CVS staff told me there wasn’t much they could do but notify the store manager. The manager never came. The provider whose door I had been knocking on finally opened the door to call a patient in and ignored my attempts to talk. Overall, was not helped and we drove out there for our appointment to be cancelled with no explanation. Ended up taking my kid to urgent care because this minute clinic is incredibly unprofessional
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October 2022 by Levi A.
Was 3 minutes late, by the time I finished check-in I was cancelled. I can never seem to get an appointment, ever. This is not a walk-in clinic, by any standards.
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October 2022 by Kimberly Estapa
First time at a Minute Clinic, appt made easy online and was seen in a timely and courteous manner. The NP who saw me addressed my concerns and prescribed me medication. Overall a pleasant experience, would use this clinic again for any other medical concerns.