O'Reilly Auto Parts store #755 in Carthage, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services. Located at 1411 West Panola Street, the store provides free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and offer a free Loaner Tool program for special tools, with a refundable deposit. Customers appreciate the helpful staff, especially in urgent situations, like when a customer’s car lost its alternator just south of Carthage. The staff went out of their way to drive to Marshall for a replacement part and even offered to help replace the alternator, ensuring the customer’s vehicle remained reliable for a long trip. The store is well laid out and clean, making shopping easy. Employees are knowledgeable, with some customers highlighting specific staff members who provide excellent assistance. However, there have been minor issues, such as the staff using inappropriate language when customers are present. The store’s staff is known for suggesting local businesses if they do not have a particular item in stock, and they regularly have batteries and spark plugs available for motorcycles and cars. Overall, the store is praised for its helpful employees, convenient location, and good service, making it a trusted place for auto repairs and parts in the Carthage area.
Christian, a very polite young man, helped me out with the batteries on my truck. Tested them, found one that was dead. I purchased 1 battery, and he never asked if I wanted help changing it. He just walked out with the new battery and changed it for me! Thank you, Christian!
October 2023
Tiffany, Candance and the assistant manager did an amazing job helping me
September 2023
All went well except they didn't have the exact item I went there to get. Online said there were some on hand. I found an alternate item but would have been happy with Motorcraft brand for my 2001 Ford.
