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August 2024 by Francisca Palmares
Thank you for helping me and your very kind attention Mary
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August 2024 by Carmen SuarEU
Excellent service
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August 2024 by nohel arambulet
I came to make a deposit and the manager Mary took great care of us and helped my wife open an account for herself.
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August 2024 by Jose Andres Martinez
Excellent service ???
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August 2024 by Omar Blanco
Thank you very much for your attention Shnya Myers for giving me a new card, people like you need this bank to continue serving people
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August 2024 by Your Majesty
Great customer service and positive attitudes
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July 2024 by Jesshae Belt-Daniels
My bank was hacked for the 2nd time having this bank. The first time the bank called me and told me it was hacked and they turned my card off. And I needed to come get a new card which I did within 5 minutes because I was only around the corner. Well later on down the I noticed my stuff I had on automatic payments with the old card that got hacked was still going through. I called the bank and they gave me some excuse stating it can still be used under credit and can't be turned off. I knew then I should've switched banks but didn't. This past Sunday I noticed someone kept using my card in Tennessee at a movie theater and called the bank to file a dispute and turn the card off. After answering a million questions they then turns and tell me in 24 hours you will get a email TO FILL OUT MORE PAPERWORK! So not only did I not get the money back right then and there I also have to keep racking up over draft fees because they cleared my bank out. I wake up this morning and noticed the bank took my money that was in my savings to cover the cost of what the person took out of my account! MY SAVINGS ON SOMETHING IM DISPUTING! Do now I have absolutely no money in neither of the accounts because of this. Woodforest do a bette job at protecting your clients!
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July 2024 by Paulino jose Flores lopez
Excellent service, very friendly Mary Ann, I will send you more clients
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July 2024 by Daleska Cubillan
Excellent service, very friendly and pleasant
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July 2024 by Nestor Valero
Very excellent service
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May 2024 by Sharaick Jackson
Shnya and Elana was so quick to get things done when customers are having trouble with their accounts
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May 2024 by Sheryl Jackson
Elana and Shyna was awesome today, I was having trouble with my account and they got me back into it
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May 2024 by Alishia Brown
Amazing service
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April 2024 by David coj Coj Quixtan
Excellent service from the staff
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April 2024 by Cami Williams
As a long-time customer of Woodforest Bank. I can confidently say that their commitment to excellence and customer satisfaction knows no bounds. From the moment I opened my account years ago, I was impressed by their professionalism, efficiency, and dedication to meeting my financial needs. Recently, I had the pleasure of setting up an account for my son with Deya, and the experience was nothing short of exceptional. The staff at Woodforest Bank took the time to understand his financial goals and provided tailored recommendations to help him make the most of his money. From the seamless application process to the warm welcome he received as a new customer, it's clear that Woodforesr values not only their current clientele but also the future generations they serve.
I wholeheartedly recommend Woodforest as the bank of choice. With Woodforest, you're not just a customer – you're family.
