-
December 2023 by chris weber
Just a brief note:Doug and his staff went above and beyond to take care of my 3/4 ton pickup.I was going to take it to Dodge for the collision repair, but even someone at the Ram dealership, told me that sometimes they have a hard time matching the graphite gray paint …so I went to Westway.Everyone was helpful and courteous.Doug even went out of his way to have a couple of other small dings taken care of- that had nothing to do with the damage that the truck was there for.Customer service was beyond exemplary! From now on, it’s a no-brainer where to bring my vehicles!I appreciate you guys at Westway!Michael W.
-
November 2023 by Albulena Konjuhi (Lena)
Fantastic team. Everyone was super helpful and they did a great job on my Tesla!Doug was very professional and helpful with everything.
-
November 2023 by TStunna J
Westway took care of me after a frustrating accident and fighting with my insurance company. They were always incredibly friendly and I'd say prompt. I haven't had much car work done in general but this was a positive first experience for me. Doug was my estimator and he took great care of everything from cosmetic details of a scratched wheel to the reason I took my car there to begin with, the fact my door wouldn't open. My insurance company accepted all of their repairs and estimates. I didn't have to do anything besides get my car there and pick it back up. They have great communication by answering questions correctly rather than guessing and giving misleading information. I'd absolutely go back when I need to.Services: Painting
-
October 2023 by Crystal Truong
Found this place through State Farm recommendation list. I saw they have good and positive reviews. My car's front bumper got damaged when a shredded tire on the highway got ran over by a truck and it flew up then swiped my bumper. It broke a few parts of the bumper and grill. A fragment of something hit my windshield as well leaving a crack. Doug and his team was able to replace the entire front bumper, windshield, and grill. They were attentive and would notify me if my vehicle is needing to stay longer or ready for pickup. They are very easy to work with. Doug made sure my car was well taken care of.Good customer service and detail oriented. They go out of their way to ensure you are happy with their work.Services: Painting
-
October 2023 by Patrick Farah
We brought our vehicle here because they are amazing. All you have to do is read the reviews to know. I never write reviews however I am in this case because they did such outstanding work. We had to have replaced our Bentley Benteyga windshield as well as body touch ups and every wheel was damaged from those narrow drive throughs. We also had our brakes replaced. Their work was truly outstanding and we highly recommend always using WestWay for all your vehicle needs.Services: Tires
-
October 2023 by sherin shalwani
Super awesome customer service and great work. Car was ready when promised, clean and looks great. Doug especially took great care of us. Appreciate you! Thank you for everything. Definitely recommend.Services: Painting
-
October 2023 by Donna
Excellent customer service. Prompt service. Communication was great. I was given status updates and expected completion date. Called when vehicle was ready. My vehicle was cleaned inside and out when I picked it up( it was a mess when I dropped it off). Each individual working there spoke to me when they pasted by, asking if I had been helped or needed anything, water, etc.I hope I will not need their services again but if I do Westway Collision is where I will go.It is rare these days to find this level of customer service.
-
September 2023 by Marquita Philbert
I brought my car here because someone hit it in a parking lot. Their insurance recommended Westway because they are #1 and close to my house. Everyone was so nice and accommodating. They communicated effectively and kept me up to date on the status of my vehicle repairs. The process was super easy. They finished repairs quickly and I was on my way. I will always come here from now on!Services: Painting
-
September 2023 by Jaden Park
Had my window damaged from someone trying to steal my 2017 Camaro ZL1 so I took it here to get an estimate on Saturday, ordered the parts for repair that day, got a call saying the parts arrived on Wednesday, got it repaired on Thursday in about an hour. Great service from Ali and great work from the technicians!
-
September 2023 by Jordan Newman
From the reviews posted already, I took my Alfa Romeo Giulia here seeing the work that was done to other vehicles and I have to say, they did a phenomenal job on the car. From Angel at the front desk to the manager, Doug, they were all super friendly and did a great job keeping me informed, as well as always being available whenever I called. Would definitely recommend them to others & prefer them over the dealership, where I previously took my vehicle for a separate issue.
-
August 2023 by Baha Hasan
Westway went above and behind fixing my car. I was involved in a wreck over the weekend and they towed it in after hours. Thank you westway for the detail!
-
August 2023 by Stanley Allen
One of the best collision center I ever been to. My paint is amazing, when I tell u customer service is excellent.Services: Painting
-
August 2023 by Robert Peterson
Westway did a phenomenal job on my Nissan Rogue.Paul and Ali did an amazing job of keeping me informed during the repair process!Staff was super friendly and hospitable!
-
August 2023 by official.devinn
hands down the best shop in dallas fixed my car with a free detail.
-
August 2023 by Laura Fisher
I wish I could give less than 1 star. This place is absolutely TERRIBLE!! If you need your car repaired, take it elsewhere. These people have no clue what they are doing and when they tell you they will keep you informed of the progress of your repairs every step of the way, it is a total lie.My car was towed here back in March 2023, and after they had taken it completely apart and put it back together (almost), they declared it a total loss July 27. Almost 5 months after it was estimated the repairs would take 19 days. Just the cherry on top after being hit by someone running a red light. I can't say it enough, steer clear!You can see in the photos the minimal damage from the accident, then the other photo is what they did to my car!Services: Transmission
