-
January 2024 by Google user
Sally has exceptional customer service and is very knowledgeable about all products and plans. I had a lot of questions and wanted to buy a phone, she took the time to listen and make recommendations that were perfect for me. Sally, you are a first rate professional and exceeded my expectations
-
December 2023 by Angela Johnson
These guys were the greatest from the Carrollton location next to Kroger on Heborn and old denton
-
October 2023 by C Palmer (C Beautiful)
Andy was wonderful working with in getting my service transferred from another carrier. He took his time , explained everything and and was very professional. Great customer service!! ❤️
-
September 2023 by Lana Belknap
This store saves me so much time. I had ordered new phones from my Verizon account. 2 phones were sent and 2 cancelled. Walked right into this location and had everything set up for other two phones were set up within the hour. Highly recommend this location.
-
September 2023 by Brian Torres
I was helped by Mani at the Verizon in Carrollton, TX. She was so nice and helpful. She was working in the store alone and helping 5 customers at once. Even with so many customers she made sure I was taken care of and in and out of the store so quickly. I can attest she treated everyone in there the same as me. She was amazing!
-
July 2023 by Jessica Liva
We walked in ready to switch to Verizon. Andy was beyond helpful. We got a brand new Iphone, Samsung, and new Apple watch for a phenomenal deal. I would highly recommend this location for your Verizon needs. Switching services or getting a new phone is typically a dreaded process as it can take a while. The service as so fantastic I didn't care how long it took. Not that it took that long anyways.
-
July 2023 by John Allen
Andy was fantastic. I was dreading going in the store with a phone issue. Within 15 minutes, he helped me with a warranty claim and it was painless. I would suggest this store to anyone!
-
July 2023 by Rico
We came to upgrade from an S21 Ultra to the S23 Ultra before it was available. They were very helpful and notified us when it had arrived. The swap was fast and hassle free. This was back in mid February.
-
July 2023 by Eric Hong
Very helpful! Very knowledgeable and very attentive! Great service and fast! I am glad I chose to go there due to the Google rating!
-
May 2023 by C Jones
I stopped at this location for a viewing of the new Samsung S23. I was pleasantly greeted by Christopher as soon as I walked in. He was professional and kind...positive energy the entire visit. I was provided a demo of the new S23 and shown some current features I wasn't aware of with my current S21 5G Ultra. Christopher was very easy to talk with. He took the time to review my account and discovered some savings attached to my account. When I upgrade in a few months, I will definitely return to this Verizon store and hopefully be able to work with either Christopher or Ace.Thanks!!05/01/23Thanks again, Christopher, with my most recent purchase! I appreciate your patience, professionalism, and very kind spirit!!
-
April 2023 by Evelyn Dessommes
Ask for Chris. He was wonderful. Helped me to decide between plans for our home internet and new phones. Very knowledgable, patient and very kind. Will come back to this location again.
-
March 2023 by khushbu
Chris was amazing. He gave me option for different phones and helped me understand the features of all different phones. No pressure buying. Very gentle man
-
March 2023 by Khushbu Shukla
Christopher was a wonderful representative. He helped me understand everything about the deal going on verizon. Also, helped me erase my old iphone and transfer the data to new one. Great experience.
-
February 2023 by Amori Mitchell
Earnest was great and very helpful with our purchases plus had great customer service. We felt welcomed as soon as we entered the store.
-
February 2023 by Julio Garcia
Store was well maintained and clean. Chris attend us and was awesome. He made sure to answer all our questions and found a solution to them. He was very professional and courteous to us and every customer that walked in. He was the only one at the store but made sure every customer that walked in was acknowledge which is very rare nowadays. He was very knowledgeable and was upfront with time frames with product he did not have. Go see Chris he will take good care of you.
