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April 2024 by Angela Duchsherer
Wonderful staff, very knowledgeable. They were quick and polite.
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March 2024 by Romelia Lucero
My favorite and trusted place
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March 2024 by MCDI MC
Very quick and good customer service
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March 2024 by brian jackson
DO NOT USE THIS PLACE!!!I took suburban there and had a difficult experience with the staff. Contacted the manager and was treated less than optimal with her. She says she fixes the problem, but about half way through my oil change I had oil pressure issues. Come to find out it was dirty oil from their bulk system, clogging up my filters. 300 plus dollars later it is all better.
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March 2024 by Azza Qamar
Do not go there! I repeat,,DO NOT GO THERE for any services, they’ll rip you apart. They charged me double the price for a simple oil change..
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February 2024 by Angie McComb
Everyone is amazing at this Carrollton location! Andre was my main guy that helped me with my full service oil change on my Audi. He was phenomenal. The whole team was amazing. Excellent customer service and where I will be coming for all of my future oil changes!
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February 2024 by c lasater
I took my truck in to get it serviced and everything seemed okay until I pulled out and check the undercarriage and realized it the technician had left off the oil filter cover. When I went back and demanded that they return the cover the manager offered to get me $20 and come back off my next service. I told her I'm not coming back especially after something like this and I don't know what else the guy might have done wrong. They seemed professional and nice but in the end it's what kind of service do they do. This location has had lots of problems in the past and apparently all the problems and the employees causing those problems are not gone. They put the professionally acting ones dealing with customers and let some kids work on the undercarriage. I'll never use them again. I will expect a full refund and I will dispute charges
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February 2024 by Luke Hale
Jae was extremely helpful! I am a return customer and Jae was the first person to reach in and reset the maintenance message on my dash for me. I always have great customer service but Jae took care of everything for me.
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February 2024 by Guillermo Garcia
Bad service, all time the machine is broken for state inspection
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January 2024 by Dave Woodmancy
I have been using this facility for oil changes for many years. After my last visit I'm not going to go back. We're service I have ever had at an oil change facility. Enough is enough
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January 2024 by Pearl Miner
Stopped in for a vehicle inspection and the tech was so efficient, quick and courteous. Thank you!
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January 2024 by Joy Anders
Fast, courteous and good value. Katrina was always smiling and efficient.
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December 2023 by Momma Z
I got an oil change and my vehicle has been dripping fluid. We took it in to check it and they were more concerned about telling us they couldn't have caused the leak than really looking. Leak didn't start until after oil change and still has a leak. Not helpful and they don't take ownership of issue they caused.Update - I sent email with requested info and haven't heard anything back. I took my vehicle to a different shop and there was oil all over the bottom of my vehicle from the leak. There is no way the techs wouldn't have seen this leak. They don't care about their customers.
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December 2023 by Aayush Mistry
The service of valvoline is not good at this location. I went there to change oil of my car and they do it well but they didn’t fixed skid plate properly and they let me go. I was driving back to home and in middle of my way the skid plate came down on road and i call on this location and they told me that they can’t send anyone for help and i need to take my car to them. The skid plate was hanging from the bottom of car while i was driving back to them. I told them clearly if i drove back to them the skid plate will be damage but they didn’t send anyone and i drove back my car to them.Just because they didn’t send anyone my skid plate got damaged.The employee was little rude and manager told me that they have to order new skid plate from honda and they will call me when they recieve the skid plate but they didn’t gave me any proof or receipt for it.
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November 2023 by Erin Hanby
Great visit, friendly workers. Quick, efficient and kind. Will definitely be back when I need another oil change or more work.Service: Oil change
