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“This UPS Store is, by far, one of the best that I have been to. The new owner, Jamaal Wilson, keeps the store clean and organized. His staff is very customer-centric and helpful. Yesterday, I needed to print color copies for a very important meeting. I, mistakenly, thought that the store opened at 8am instead of 9am. Mr. Wilson saw me walking away from the store and invited me to come back to print my color copies. This was a lifesaver. It is rare to see businesses willing to go above and beyond their policies to help the customer. I highly recommend this UPS Store.”
“I went in today to drop a package for return and was taken care of by an employee by the name of London. I had overlooked a detail in the return process and was ready to return another time when I had it right but London went above and beyond to help me and offer me a solution. She was upbeat, kind, and thorough and didn't even make me feel silly for my mistake.
This girl deserves a raise! Stellar service!”
“Kathy the Manager at the Old Denton, Carrollton TX location was great, however they had system problems which left Kathy to handle a 4 deep line until the other terminal came up. She works well under stress and thanked us for our patience. Give her a raise!!”
“Ship packages from the US to Kenya. Affordable, takes about 2-3 weeks. Greg & Kathy are very helpful and keep the communication lines open.I hope they get to a place where you can see the status of the shipped product on the dashboard, pretty basic at the moment.”
“We've been using this FedEx location for several months now. Always amazing and flawless experience. Employees are courteous, very nice and always ready to help with anything you need. Sheila (I hope I spelled her name right) is the best!”
“I stopped in at the location in Carrollton and Latrece Greeted me with a smile. She was very Pleasant and willing to help I was in a hurry, and did not have the label that I needed it for my return. She was able to print my label out in a timely matter and get me in and out. I am very pleased with her a customer service so when you go to this location, go and see Latrece!!!! Great customer service Ma’am A”
“Super helpful when it comes to sending out mail for passport renewal. Just make sure you have all your documents before sending! Recommended this since there are multiple shipping options and it's not as busy as places such as the post office.”
“I just went into this store already having a ruff day and left with a smile on my face. Tommy went above and beyond to deliver such a positive experience. He helped me package up everything and walked me through the steps of printing a label. The process was so simple and stress-free! Definitely recommend this location.”
“I have come to this particular post office for over 20 years, even now when I live outside of Carrollton, because of its quality service and friendly staff. The staff goes out of its way to be helpful and explain things, is always professional, and quick as possible. At closing the entire staff works together to get everyone serviced before the end of the day.
I always bring my mail here because I know it will be delivered in the quickest amount of time possible.
I have never understood why the ratings of this post office are so low. I have never in my life been in a kinder, more efficiently run PO. It's like finding a gold mine in a desert.”
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“I've been getting shipping and notary services here for over 20 years. This shop is 100% part of the heart of Carrollton. I went in today for notary services and the service, as always, was fast, friendly, and convenient. If that isn't enough, the interior is homey and charming, and full of adorable gift items. Every employee has been 100% kind and respectful every time I've been in, but I had the pleasure of working with Ray today, the man who opened the store more than 2 decades ago and still works there. I for one am so pleased that this institution is still serving the High Country and Woodlake neighborhoods!”