Resource One Credit Union offers a range of services at its Carrollton branch, including a 24-hour ATM, night drop, drive-thru, notary services, and a coin counter. The team at the Carrollton location is frequently described as doing an amazing job, with specific tellers noted as being patient, kind, very helpful, and phenomenal, often exceeding customer expectations. Personal bankers are highlighted as always helpful and great with banking issues. Customers report wonderful experiences, feeling stress-free and treated with kindness when getting help with services like Zelle and other banking needs. However, some note that the loan department can be extremely slow and not very helpful when lines are long. Overall, many long-term members call it the absolute best.
Fantastic experience with Alex. He was patient and extremely professional, and helped me out quickly and efficiently. You can’t do better than that.
November 2023
The young man (teller) is always patient and kind and very helpful. The loan ladies are extremely slow and the few times I’ve been to the branch, they do not seem very helpful when the line is extremely long. This young man should be commended for carrying the weight and exceeding customer expectations. Phenomenal teller!
November 2023
The young man (teller) is always patient and kind and very helpful. The loan ladies are extremely slow and the few times I’ve been to the branch, they do not seem very helpful when the line is extremely long. This young man should be commended for carrying the weight and exceeding customer expectations. Phenomenal teller!
