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“Randal provided excellent customer service and assurance in helping me with getting my package shipped off. Very knowledgeable and upfront about pricing and options. Great location”
“Women who works the front desk was so helpful and patient with me. I didn't know what I needed to do in order to ship out a gift. She took time to make sure I wasn't over paying for the shipping, which I appreciate so much!”
“Chris & Jay made shipping internationally a breeze! Chris compared all prices & shopping times so I could make an educated decision. I’ll return soon! Thanks again!”
“(Translated by Google) Excellent service, very fast and reliable...Excellent service, very fast ando reliable(Original)Excelente servicio,muy rápido y confiable...Excellent service,very fast ando reliable”
“Wasn’t much to why I was there but to drop off a prepaid package. Normally the size box I had you would leave at the counter but there’s a note that says you can’t. So usually they have a cart near the customer service door but there wasn’t one so instead of knocking or waiting in line, I tried the mail box and it worked.”
“The BEST customer experience I have ever experienced at a post office! All of the workers have always treated me with so much kindness and respect. Special shout out to Keyonna and Rita. Now if only all post offices were like this…”
“I am so thankful that this location stayed open 8 minutes after closing so I could ship my package to my husband deployed overseas. Ron was so polite, patient and gracious to take care of my transaction and get my package shipped. I'm so excited I could get this out the same day. Will definitely come here again!”
“The clerk was helpful and quick. We also had no line this morning, which does not always happen. Good service here, and plenty of postal supplies if you need those.”
“it's like a time portal back to the good part of 1975- tucked next to a antique store,watch repair place and behind a wall of PO Boxes is a counter with three of the friendliest folks you could meet- they can take care of any postal, shipping or Notary needs- Super efficient, fun and with no agenda or grievances in site- Skip the FEDEX and come here”
“Our first visit for passport application here was very disappointing as we were asked to rebook our appointment by the front desk person due to some confusion with our appointment time.However we chose to do walk in on the same day and Cassandra was beyond amazing. She reversed our experience to the most positive one which not only made us leave with smiles on our face but also made us come back to her for our other passport applications too. While she worked on our passport applications she addressed us by our name while just glancing at our names on the applications … making it feel like we have known each other from a long time ☺️.That’s a very friendly approach and made our experience so smooth.”
8:30AM - 5PM
8604 Turtle Creek Blvd, Dallas
Post Offices
“I was expecting an important package for delivery on 11/25; the mail carrier did not leave it, stating "did not have access to the building..." which wasn't true. Regardless, the package did not show up 11/26 or 11/28 and no additional updates on tracking. I called the post office and spoke to Dee or Dean (sorry if I am misspelling). She looked and said she didn't see the package but took my number and said she'd call me back. I did not expect one, that's just the service I've come to expect. Not only did she call me back, but allowed me to come after hours to pick up my important package. She was very friendly and apologized for the delay. Thanks again!”
10AM - 4PM
400 N Coit Rd Ste 1975, Richardson
Post Offices
“There was only one gentleman at the counter when I went in, with about 5 people in line. He assisted all of us quickly and even mentioned of the self service capabilities to save time if we preferred on our next visit. Great job.”
“i don’t live in Lewisville, but i work in Lewisville. i go here instead of the other post offices around home. Lynn is always so helpful and nice. i have never had to wait in a long line, always fast and efficient!”
“Went to this location on a Monday around 1pm. Not expecting much based on the fact that a) It's USPS, and b) it was poor reviews. But boy, was I wrong.The postal workers at the counter were incredibly personal and friendly. They went above and beyond to help an elderly man who had trouble standing in line- brought him a stool to sit while je qaited in line and carried his package to the back to he wouldn't have to.The employee I worked with was so kind to my young daughter who wanted to mail out postcards to her grandparents. It made her smile and she felt so proud.Not sure what other people are doing wrong when they come here, but idk how you could have a bad time if this is the regular caliber of service here.”
“I love this facility the staff Shelly, Ron, and Ms. Denita are so nice with great sense of humor. Also, they get you out in a timely manner. Very informative, helpful, and just great customer service skills. Come check them out...”
“NEVERRRR would think I'd be writing a review for USPS. Especially a 5 star. BUT....this is the only location I will go to. From the first time I visited a long while ago, their customer service st this location is always excellent. I drive past several USPS just to go to this one.Camron helped me today and he went above and beyond with his customer service. He had no idea I was having a not-so-great day and 100% made it better by simply being so helpful. I'll continue to pass lots of USPS locations just to go to this one. Its so worth it.”
“Well run post office with good staff. I have gone here for years and trust them to take my packages. They are understaffed and overworked but still do a good job.”
8:30AM - 5:30PM
194 Civic Cir, Lewisville
Post Offices
“Today I came in not knowing what I was doing trying to mail out something for eBay. And I got frustrated with Sue who could of got rude with me right back . But her And Tammy helped me out and I can't thank them both enough for putting up with me a rude customer. Tammy your the best thank you and Sue I apologize your a great employee..”
“SAM is great! This is our second appointment for passports and we were lucky enough to get Sam again. He is so nice, helpful and goes above and beyond at what he does. Thank you so much for all of your help with all 3 of my kids.”
“A delivery was delivered to the wrong address. They retrieved it the same day I notified them and delivered it the next day ... though it required some patience in sitting on hold for a while ... at the end of the day, the post office hand delivered my delivery to my front door which I feel is top-notch service. Kudos on them for providing great customer service.”
“I've honestly never had a bad experience here. Are the employees super bubbly and friendly? No, but I don't need them to be my friend I need then to ship my mail.”
“I didn't understand ONE WORD that India or Middle Eastern guy said. If you can't speak English, you should learn how. I'm amazed the Post Office let this dark brown man hire on. What's happening to the USA? You need a class in English at night.”
8AM - 4:30PM
951 W Bethel Rd, Coppell
Post Offices
“This location is very easy to get to to drop off letters. I use it all the time as it seems to shave time off deliveries. The drop off boxes are just North of 635 on Royal Lane. My recent trip was right on the way with minimal disruption of my route. I didn't actually time myself, but pretty sure it took less than 20 seconds from time I pulled in, dropped in mail and was back on the street.”
“I went to this post office a month ago to post my Christmas cards. I had domestic stamps which I had bought from ups. The little lady behind the counter let me use them with additional international stamps patiently explaining everything to me.All my cards arrived safely. Today I went again to post my domestic Christmas cards & dealt with the same lady. She was giving me some stamps & I asked her if she had any pretty ones because the overseas stamps were very pretty. She showed me what she had & I didn't like them. She kindly went at the back of the post office & got me some pretty,sparkly ones!! I didn't get her name but bothh times she has gone above her duty to help & provide outstanding customer service. Thank You for being Kind & Patient. ???”
“I have never had such an amazing experience at the post office before. Marcus, thank you 1,000,000 times over. They were processing so many people so quickly. I’m grateful for yalls service today!”
9:30AM - 5:30PM
5606 SMU Boulevard, Dallas
Post Offices
“Just needed a kiosk for postage. It's not beat up and you don't have to punch the screen.Entrance is on SMU! I got a bad route and no U-turns allowed, so be sure to come from I-75. :)”
“Third time trying to solve a money order issue (previously tried at another branch and with my bank) and here they were able to solve it very quickly. Even the line was moving fast. Overall great experience today.”
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“Whenever I have to visit USPS, I feel nervous and stressed, but not at this particular location. I have never had a bad experience at this USPS, and the woman working here was so nice and helpful!”