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“I just want to thank Mrs.Travis for going above and beyond by helping me figure out where my “lost” package was. As the shipper, I was extremely frustrated thinking the package was lost. Thank you for calling me back to confirm where the package was.”
“Chris & Jay made shipping internationally a breeze! Chris compared all prices & shopping times so I could make an educated decision. I’ll return soon! Thanks again!”
“(Translated by Google) Excellent service, very fast and reliable...Excellent service, very fast ando reliable(Original)Excelente servicio,muy rápido y confiable...Excellent service,very fast ando reliable”
“Women who works the front desk was so helpful and patient with me. I didn't know what I needed to do in order to ship out a gift. She took time to make sure I wasn't over paying for the shipping, which I appreciate so much!”
“Nikki, who answered the phone EARLY ON A SATURDAY, was so kind. Helpful. She helped get my name updated for our new address and get me mail that was almost sent back to sender. All in 10 minutes of opening. :) thank you!!”
“I am so thankful that this location stayed open 8 minutes after closing so I could ship my package to my husband deployed overseas. Ron was so polite, patient and gracious to take care of my transaction and get my package shipped. I'm so excited I could get this out the same day. Will definitely come here again!”
“it's like a time portal back to the good part of 1975- tucked next to a antique store,watch repair place and behind a wall of PO Boxes is a counter with three of the friendliest folks you could meet- they can take care of any postal, shipping or Notary needs- Super efficient, fun and with no agenda or grievances in site- Skip the FEDEX and come here”
10AM - 4PM
400 N Coit Rd Ste 1975, Richardson
Post Offices
“There was only one gentleman at the counter when I went in, with about 5 people in line. He assisted all of us quickly and even mentioned of the self service capabilities to save time if we preferred on our next visit. Great job.”
“NEVERRRR would think I'd be writing a review for USPS. Especially a 5 star. BUT....this is the only location I will go to. From the first time I visited a long while ago, their customer service st this location is always excellent. I drive past several USPS just to go to this one.Camron helped me today and he went above and beyond with his customer service. He had no idea I was having a not-so-great day and 100% made it better by simply being so helpful. I'll continue to pass lots of USPS locations just to go to this one. Its so worth it.”
“My favorite post office because of its staff. Post office errands are not always fun and lines can be excruciatingly long. However the staff are always pleasant and helpful.
Especially the gentleman, who I’m ashamed to say I can’t recall his name, has the best attitude. He always has a smile and a kind word regardless of the stress and pressure on him. I’ve seen him provide his usual excellent service even when he’s all alone and the line out the door.
Everyone has bad days, but we should all be mindful not to take it out on others because they are typically faultless. A kind word and smile goes a long way to brighten another’s day.”
“It was a Friday afternoon about 3 weeks ago. Not that many people waiting and only 2 or 3 USPS staff helping people. I just had to get an envelope and had to mail something locally in Dallas. At my turn, the lady handed me a prepaid envelope and even advised me to not write my (From) address too big in the back, rather very small on top of where I had written my (To) address. This too avoid the delivery machine scanning and having it accidentally marked back to me for delivery, instead of the actual address.
She also didn't had cash with her but in this day and age, I didn't mind at all paying my $0.88 through credit card. Our exchange was very cordial and the staff was very polite.
Entering and leaving the post office, it just reminds you of the glory days when post office had a critical role in our lives. There's a huge area with lot of mailboxes, which was empty and bore deserted looks. I wonder if people still use mailboxes as they used to at one point in time.
All in all the experience was good and I was done with really quickly.”
“The clerk was helpful and quick. We also had no line this morning, which does not always happen. Good service here, and plenty of postal supplies if you need those.”
“Went above and beyond delivering our package. I barely missed the delivery driver when he knocked and they got him to come back to deliver. I apologized and he was so sweet about it. We really appreciate the great service!”
“The wonderful emoloyees here at this location have gone above and beyond to make sure i got my package on time and in good shape. I was freaking out and very upset at the situation and the women over the phone (i didnt get her name) called her driver and got everything figured out. Fast. Wow, i am insanely happy with the customer service!!! Thank you!”
“Jessie, the mail carrier for my area did an amazing job helping me to resolve an issue accessing my apt mailbox to retrieve my mail. He went above & beyond to help me figure out the situation. Denise also did a wonderful job checking in with me and following up to make sure I was finally able to access my mail box. All of the staff are patient, kind & attentive! :) Thank you again.”
“I have used this post office since 2021 and always received good services. The staff members are helpful. I have encountered Brittany, Dianne, and Armando, and they are always nice and helpful.”
8:30AM - 5PM
8604 Turtle Creek Blvd, Dallas
Post Offices
“I was expecting an important package for delivery on 11/25; the mail carrier did not leave it, stating "did not have access to the building..." which wasn't true. Regardless, the package did not show up 11/26 or 11/28 and no additional updates on tracking. I called the post office and spoke to Dee or Dean (sorry if I am misspelling). She looked and said she didn't see the package but took my number and said she'd call me back. I did not expect one, that's just the service I've come to expect. Not only did she call me back, but allowed me to come after hours to pick up my important package. She was very friendly and apologized for the delay. Thanks again!”
8:30AM - 5:30PM
194 Civic Cir, Lewisville
Post Offices
“Gwen at my local post office was awesome!! The lock on my mailbox broke and she got maintenence out there to fix it the very next morning as she promised. She even called me to follow up. Thanks Gwen”
“Marked my package delivered about two weeks ago. Package was lost. I went in to their unusual USPS office and a mail man left me forgotten. I was forgotten until a very nice lady helped me, Denise. She took my information and today my lost package was delivered. Thank you Denise and to my mail Lady whom found and delivered my package.”
“I went to this location for a last minute tax filing (definitely won’t wait until last day going forward). Line was pretty long but the staff here managed it pretty well! It only took about 20 minutes for me which is much much better than what I expected.”
“Just want to acknowledge the patience and calm composure of the workers helping a very rude customer demanding her package, calling them liars, and crying for 15-20 minutes. Very professional!”
“I didn't understand ONE WORD that India or Middle Eastern guy said. If you can't speak English, you should learn how. I'm amazed the Post Office let this dark brown man hire on. What's happening to the USA? You need a class in English at night.”
“Went in for an appointment to get a passport and SAM WAS SUPER NICE!! He helped me throughout everything and we joked around and laughed a bit! Was anxious going into my appointment this morning but everything went smoothly. I definitely recommend asking for SAM.”
“Ram helped My husband and I finalize shipping our passports. He did such a great job keeping us organized throughout the process and we left feeling like we were well taken care of. thanks Ram for your awesome help!”
“YOUR POST OFFICE IS EXCELLENT! EXCEPT WHEN THE WORKERS SWITCH LUNCH HOURS. WENT LAST WEEK AT 330, THEY WERE CLOSED FOR LUNCH. WENT TODAY JULY 22ND AT 230 CLOSES AGAIN. AS A CUSTOMER, I CANT GUESS WNENEVER THEY DECIDE TO TAKE LUNCH. PLEASE HAVE A TALK WITH EMPLOYEES AND SET A GOOD LUNCH HOUR!”
9:30AM - 5:30PM
5606 SMU Boulevard, Dallas
Post Offices
“monica was very very helpful!!! i had to switch labels on 2 packages since i had mixed them up and she was happy to get them back out for me to switch the labels right as they were closing! i’m very happy with the service and understanding here!! thank you monica!”
8AM - 4:30PM
951 W Bethel Rd, Coppell
Post Offices
“This location is very easy to get to to drop off letters. I use it all the time as it seems to shave time off deliveries. The drop off boxes are just North of 635 on Royal Lane. My recent trip was right on the way with minimal disruption of my route. I didn't actually time myself, but pretty sure it took less than 20 seconds from time I pulled in, dropped in mail and was back on the street.”
“Had to rush to post office because I got a delivery attempt notice ( even though I was home and we have mailboxes) so I was a little frustrated. Went 30 min before closing… very long line and only 1 representative working ( all the way at the end…didn’t get her name but she was so helpful to go find that package while people were waiting and she was alone. Not sure why no one came to help her… that was disappointing. But she handled every customer kindly and patiently…not rushing anyone. Made sure each customer had good service so all of their needs were met.”
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“I have come to this particular post office for over 20 years, even now when I live outside of Carrollton, because of its quality service and friendly staff. The staff goes out of its way to be helpful and explain things, is always professional, and quick as possible. At closing the entire staff works together to get everyone serviced before the end of the day.
I always bring my mail here because I know it will be delivered in the quickest amount of time possible.
I have never understood why the ratings of this post office are so low. I have never in my life been in a kinder, more efficiently run PO. It's like finding a gold mine in a desert.”