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November 2023 by Lee Lewis
Slow service and offering 16 dollars for 400 online price Jays. Take your business elsewhere store has a terrible odor
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November 2023 by Stephen R.
Excellent to trade in your old favorites for redeemed brands! The people here were so friendly!
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November 2023 by Stephanos L.
Amazing customer service, trade in value, and selection choice. Pro tip- lower ratings don't always mean a buisness is bad, just not used by those that prefer popularity. You won't be disappointed here. #love
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November 2023 by Emma Sumlin
Good Plato’s but BEWARE, the dressing rooms have a camera on the ceiling just outside of them, and when looking at the door from inside you can’t see it, you can see it looking in the mirror which means it can see you. Felt very uncomfortable and will not be changing in there ever again. I like the clothes and stuff but having a camera that can see you change is literally scary.
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October 2023 by David Matheny
Super friendly staff! They were super helpful in helping me unload my car full of shoes. Fair pricing and clean store! Definitely recommend buying and selling goods to and from them. Huge shout to these few ladies. Kk, CiCi,Kennedy,Haleema, Andrea and Mariah! Extra professional and eager to help!
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October 2023 by Alyssa Harrison
i walked in and the demon meowed at me explaining the deals. it was somewhat delightful i kinda liked it. then she started crawling at me with her tail dragging on the floor. i went to shopping as usual until the demon walked toward me, the temperature dropped at least 20 degrees. i clutched my purse as hard as i could. ever since i left the store that day, i havent been the same. im losing my hair and ive lost sight in my left eye.
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September 2023 by Kira Bleau
Love this store, always come here, the owner knows me by my voice , doesn’t even have to look at me , love Natalie the owner. She is very fair to her employees and is absolutely amazing! They have good prices compared to other Plato’s, and hot brands! And don’t get mad when I bring in 5 wardrobes in one go ?
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September 2023 by Katherine Garcia
Came to this location a few times and only was happy with one of my visits. Moises was very helpful to me and made a lot of conversation, which was very delightful. On the other hand another one of my visits the owner Natalie was just constantly yelling at the employees and disrespecting them. Another thing that made me uncomfortable was the furry there dressed as a Cat with a tail.
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September 2023 by Steven Hong
I usually prefer selling at uptown cheapskate but the past 2 times I sold clothes were at Plato’s closet because of the shorter wait times (around 1 hour on the weekends). I also like that they payout in cash, store credit, or checks if you have more than $50. Lately the uptown cheapskates I’ve gone to only do store credit. Plus my gf found a whole outfit at Plato’s which we got for an additional 15% off for selling!
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August 2023 by Rashad Mcintosh
I’ve been to this location a few times before and tonight was an absolutely amazing experience. The customer service was truly top tier. The entire crew today KK, CC, Jocelyn, Jaylin, Haleema, AND Natalie. It was a true team effort and I wanted to personally give them their flowers today. Retail is a thankless job and they were all helpful, welcoming, and just made this experience easy. Thank you team!
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July 2023 by Damaris Kat
Wow wow wow , this place is amazing ! My kids loved it and the staff members are amazing ! I love the point system and I love how Moises and Valerie were on the cashier making conversations with us ! thank you to those kind souls , I love the whole staff I will be shopping here again ?
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July 2023 by emily
Used to love coming here. Was helped by very disrespectful and dismissive associates. Don’t bother selling clothes at this location. Go to Flower Mound location or Uptown Cheapskate. This place has gone downhill in regards to both costumer service and clothe selections. Place ran by young clueless and careless teenagers.One issue today out of a few… had a piece of item on hold (for an hour) and they misplaced it asking us where the other associate placed it ?. This location has become a joke. Management needs to do a better job on hiring sensible and respectful employees.
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July 2023 by Garrett Wheeler
Called and told them I had more mature clothes to sell, and they said to bring them in. Then proceeded to tell me that they were too mature and they couldn’t take them because they only buy teen style clothes…. Waste of time. After this experience I would sell clothes here if my life depended on it
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July 2023 by D. Miller
The young ladies were very friendly. Smaller Plato's closet than some of the ones I have been in but overall good selection and the staff greeted us as we came in.
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July 2023 by Shannon C.
Went to go sell some clothes after a massive closet clean out. I'm almost positive they didn't even look through my things because I got a text about 10 min later saying they were done and my bag was given back exactly how i gave it to them. When I went to pick up they said they didn't buy anything because the clothing I brought was for "adults" and they buy teen clothing. I had many items that teens would have worn along with claw clips. I feel like they looked at the top few items and disregarded the rest. Very annoying but I guess my items will be more appreciated at a women's shelter.
