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July 2024 by Lois Kim
The manager at the front counter was extremely helpful and Garrett was wonderful taking care of my dog at grooming!
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June 2024 by Chris W
I took my beloved elderly dog to this groomer, hoping for a simple grooming session. Instead, I was met with nothing but disrespect and rudeness. The manager, Samantha, was especially horrendous. She outright REFUSED to groom my dog simply because he is old with a bump on his leg!
My dog may be a senior, but he deserves to be treated with care and respect, not discrimination. Samantha's attitude was condescending and dismissive, making it clear that she had no empathy or understanding for older pets and their needs. She showed zero compassion, and her lack of professionalism was shocking.
To make matters worse, this isn't the first time we've had problems with this place. There have been multiple issues in the past, but this was the final straw. If you love your pets, do yourself a favor and take them somewhere else. This place doesn't care about animals, only about making a quick buck. The experience was deeply upsetting and frustrating. Never again will I subject my dog or myself to such a terrible place.
Save yourself the trouble and find a groomer who truly cares about all pets, regardless of their age. AVOID THIS PLACE!
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June 2024 by wes wendland
Received coupon for $20 off purchase of $50 or more. Thanks for the savings!
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June 2024 by Penny Holland
This is a fantastic location! Everyone is welcoming and helpful. I brought my dog in for training, and Rebecca was GREAT! I cannot recommend her enough. My dog has learned so much and behaves much better all thanks to her!
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June 2024 by Kathryn Sechrist
New groomer from Houston did an excellent job!
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June 2024 by LususUnnatural
God awful leopard gecko husbandry!!! What is this!!
Also 90% of their “live” dubia roaches were dead. Very dead. In the cups. Don’t go for insects or reptiles here! Never seen leopard gecko care so bad!
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June 2024 by Renee Knk
I had a very pleasant time in the store looking at the kitties, all the staff were professional and nice.
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June 2024 by Will
Great antiques
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May 2024 by Alber Maradiaga (Alber)
It has everything you need for your pets
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May 2024 by Daniel Burgos
Great grooming experience! Hard to find one that’s good with our dog. Shes an interesting mix of we-don’t-know-what.. definitely of the dog variety, I’m fairly certain
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May 2024 by James Raymond
Pretty much anything you need for any pet, they've got it.
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April 2024 by Anthony Villalobos
We went in to Petco today to buy some goldfish. Best experience we have ever had buying fish! I made sure to notice the name of the individual who helped us, because it was one of the best customer service experiences that we have had in a long time.
Her name was Bean. It was really obvious that she has a passion for what she is doing and in the future, we definitely know where we will be going when we need to buy some fish. Thank you for the wonderful experience, Bean!!
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April 2024 by poeticsong725
Depending on the day and who you get to help you, the experience here is a 50/50 shot. Some of them really know what they're doing and are super helpful and others are absolutely clueless and take 20 minutes to accomplish a simple task. But I love going here to check for certain things sometimes other stores don't have.
If you're looking for crickets here, don't bother. 95% of them are always dead anyway, even though they swear up and down they take care of them. With how many times I've been here over the past 5 years, I never see a difference, so obviously they're not.
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April 2024 by Ismael Romero
I called to ask the lady about the dog classes and she was extremely rude it was at 2 pm they should train her instead of doing dog training very awful service
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March 2024 by PF 87
You had the product in stock today. I shop elsewhere when you don’t, but when you do, it is more convenient to shop with you then other stores.
