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January 2024 by Chasity Mazrooee
Whoever y’all have working the front desk needs to let her go immediately. Had a U-Haul prescheduled for pick up and the lady had the worst attitude. Even asked her why she had such an attitude and she said “I don’t know.” Kept saying that I have to pay for 2 days even though my reservation only said 24 hours. Also paid opted in for the insurance when I pre booked and she said that I did not get the insurance and that I would have to pay an additional $50 for it when online it’s only $15. So we left and just somewhere else.
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January 2023 by Britney J
Worst. Place. Ever! I beg you do not rent here. They are rude, unprofessional, and just downright disrespectful and they don’t make you think so at first. I am so relieved to leave this place. I was told that I did not have to pay rent, so I’m hoping they don’t come for me after this post but I had to warn. I will be calling corporate. I am beyond humiliated and angry but more so happy that I was able to manage getting out of their in one piece with what I could. She lives on property and she literally had little to zero compassion or the listening skills to manage the property. Please don’t go. Don’t do it to yourself. This is how I left the property. I hope this helps somebody, so they don’t experience what I had to go through. It was the longest 30 days. I hope you treat others better than you did me. Because I didn’t deserve any of that. Good riddance! God bless you!
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December 2022 by Dawid “Dejwii” Janeczko
We had reservation to pick up u-haul truck at this place and once we arrived, the staff lady was rude and unhelpful. Upon showing proof of reservation all she said was "No trucks find elsewhere" without trying to help.
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November 2022 by Ismael A
Literally i was parked 5 min since there was no parking at OREILLYS and the lady so rude and disrespectful saying she was gonna report me to the us department of transportation. Lady 5 min your taking it to far. Get a life
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June 2022 by Cody Hatfield
Nida is absolutely fantastic, and was more than helpful. Would highly recommend for moving.
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May 2021 by Mike Hampton
Great place. Nina is extremely excellent. Great organization. Clean.
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March 2021 by Michele Holland
This is the best storage facility in Farmers Branch and Neda is awesome. Is very clean and it is very convenient because they have a kiosk
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October 2020 by Patricia Gonzalez
I dont even think this place is open. I've been trying to rent a storage here for convenience but they were never open
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October 2020 by Expression Boutique
Nida, Great service!!
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October 2020 by Donna Kirby Killian
Helpful staff, easy in & out
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February 2020 by Glennys Quezada
Great service
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December 2019 by Liz B.
The Metroplex is one of the best ways at the Self Storage. I live in Houston, TX but I have items in the Metroplex Self Storage. The items are well taken and the folks there are very pleasant. If you need anything - give them a call and they will help you. ~Liz
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August 2019 by Jon E. Hendrickson
Storage place; bought a washer/dryer from a "business" operating out of one the units.
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August 2019 by Red Unscripted
Excellent service onsite, but because they are somehow not a standard Uhaul location, the Uhaul website let me reserve but the store got a different reservation unit size / price than the website provided.
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July 2019 by Micah Johnson
They went above and beyond to help my Mom.
