“This UPS Store is, by far, one of the best that I have been to. The new owner, Jamaal Wilson, keeps the store clean and organized. His staff is very customer-centric and helpful. Yesterday, I needed to print color copies for a very important meeting. I, mistakenly, thought that the store opened at 8am instead of 9am. Mr. Wilson saw me walking away from the store and invited me to come back to print my color copies. This was a lifesaver. It is rare to see businesses willing to go above and beyond their policies to help the customer. I highly recommend this UPS Store.”
“I went in today to drop a package for return and was taken care of by an employee by the name of London. I had overlooked a detail in the return process and was ready to return another time when I had it right but London went above and beyond to help me and offer me a solution. She was upbeat, kind, and thorough and didn't even make me feel silly for my mistake.
This girl deserves a raise! Stellar service!”
“Kathy the Manager at the Old Denton, Carrollton TX location was great, however they had system problems which left Kathy to handle a 4 deep line until the other terminal came up. She works well under stress and thanked us for our patience. Give her a raise!!”
“I just went into this store already having a ruff day and left with a smile on my face. Tommy went above and beyond to deliver such a positive experience. He helped me package up everything and walked me through the steps of printing a label. The process was so simple and stress-free! Definitely recommend this location.”
“I've been getting shipping and notary services here for over 20 years. This shop is 100% part of the heart of Carrollton. I went in today for notary services and the service, as always, was fast, friendly, and convenient. If that isn't enough, the interior is homey and charming, and full of adorable gift items. Every employee has been 100% kind and respectful every time I've been in, but I had the pleasure of working with Ray today, the man who opened the store more than 2 decades ago and still works there. I for one am so pleased that this institution is still serving the High Country and Woodlake neighborhoods!”