Kroger

Most Recent Comments

• March 2024 by Tim M.
  Poor attitudes and never anyone checking out customers even it you have a completely full basket! Pathetic service when the employees are standing around talking and not caring about the line of people checking themselves out! What the heck are the managers thinking?
• January 2024 by Renee C.
  The Kroger in Carrollton Tx on Old Denton used to be superb in every way. The grocery part still is but the customer service area has declined drastically. In the past 6 months to a year their customer service area has had inconsistent opening times. If u do get lucky enough to get service it's an extremely long line. Prior to this their customer service was nothing short of superb! They always opened at their advertised times. If there was a line, service was quick & efficient. I don't know what happened but now it's awful! Why offer service if you are going to be terrible!!!
• December 2023 by sean m
  Horrible experience trying to get propane. The manage Carolyn was extremely rude. On top of that she lied and said they were out of propane when there were easily 15+ new tanks in the holding containers. She just didnt want to go outside to give them to me. Luckily I went back in to the regular staff and they were able to help. Maybe she needs a new job if she is to lazy to help out customers.
• November 2023 by Sexy Scorpio
  Standing here at money services 10 mins no one says anything. Had my son to ask a cashier to call for someone. Rudely my son she did. Still standing 5 additional minutes so far, no one. My son stated that the cashier was rude to him for asking for her to call for someone. Oh wow she’s here now. 15 minutes later! Smh, come to find out guy that was suppose to be on shift was late. When he did walk in his pants was sagging, underwear was showing. Smh, Krogers I know y’all have dress codes right? So disrespectful!
• November 2023 by Jae Lee
  The rude lady at the bakery section needs to get a better training or get fired.I grabbed a loaf of sourdough bread from the shelf and asked her to slice them.She was very annoyed and disgruntled as she came to grab the loaf from my hand. Then she took it to the machine and had them sliced. As she was bringing it back to me she dropped it on the floor. She let out a cry of frustration and picked it up and tried to give it to me. Absolutely disgusting. Just like her attitude. I didn’t get her name but she’s about 5’1” African American.
• October 2023 by Shamil
  Hadn’t set foot near it since an idiot tried to run me over in the lot in 2020 upon returning from my mom’s funeral and after not minding his own business inside.
• September 2023 by Julie Perez
  Some of the employees here are actually helpful. This DOES NOT include managementLong lines and incorrect pricing is an everyday occurrence. This store is always short on employees.
• September 2023 by Philip Eagle
  This is a terribly managed store and it has been getting worse over the past few years. At any given time of the day you will be blocked by or shopping around stockers (which should be done at night), there might be 1 cashier open and even when they're busy only half of the self checkouts are open. The meat counter is never open in the am, and the self serve gas station rarely has an attendant.
• September 2023 by Debbie Goodwin
  This store has been chronically mismanaged. Never enough staff with really LONG lines to check out. They only have a few self checkout options opened and only 1 cashier.
• September 2023 by Linda Woody
  I ordered online early morning on 8/28. The pick-up time was also today between 9:00am - 9:30 am. Upon arriving to the pick-up area. I checked in and shortly afterwards my groceries were loaded and I was headed back home.The young man handling my order was very courteous, fast and efficient. My groceries were packed well with cold items together and other similar items packed together which helps when putting them away at home.Great Service!
• September 2023 by point buyer
  this store is probbaly the most poorly run grocery store in carrollton. It reminds me of the old piggly wiggly stores in the 70's. The meat and vegetables are sweating because it's so hot in this store. They have fans everywhere. I saw the health department doing an inspection in the produce department. That was the final straw! I went across the street to wal mart. Such a very well stocked store, comfortable and clean.
• July 2023 by Dmitrii Podkorytov
  For some goods here is very strange logistic . For example juices : tomato juice, orange juices and apple or tropic juices will be in three different and even far places .But here is very good kinds of bread in European style.
• July 2023 by Trevontney Holden
  No cashiers and only one checkout line is open. It’s not even 8 o’clock and all lanes are closed. No bagger to bag groceries.
• July 2023 by Tony Phelps
  Your typical Kroger experience and selection. Negatives: Frequently smells like backed up sewer when entering through the floral side doors. Wouldn’t honor posted sale price on peppercorn due to “power glitch earlier” and would not offer a manual price adjustment.
• July 2023 by Kay B
  This Kroger location has gone downhill fast. Most of the store's inventory was picked over, or their selection has dwindled.I found a gallon of milk in one of the freezers. I also found a container of cut-up pineapple in the chips aisle that had been there long enough to look like it was starting to rot, and it was covered in fruit flies. How does the staff miss this?!!On top of that, the store was unbearably hot, as if the AC was broken. You know it's bad if a Texas night in June feels cooler!