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February 2024 by Gaby Villarreal
I love coming to this location everyone is so nice and greeting. I have been coming to this location for years now. I definitely recommend Aurora she is just great. Always explains everything very well and answers any questions I have with no problem.
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April 2023 by Yolanda Baker
Great job, had my taxes done in an hour, submitted that day. That was 3 days before the deadline.
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March 2023 by Chris Ayers
They set the appointment and was in and out quickly
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February 2023 by Lexi Morales
Been using them for the past few years and it honestly a weight off my shoulder to have help
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February 2023 by Elisa Escamilla
Been using them for the past few years and it honestly a weight off my shoulder to have help
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March 2022 by Bernitha Buford
This visit was extremely difficult. We spent 2.5 hours there and accomplished NOTHING. I felt I wasted my time and effort to NOT have to do my taxes. I should've just done them. They didn't charge me anything...but my time was wasted.
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March 2022 by Mayra Cano
Not happy with this office. My appointment was today 02.26.22 at 8:30am. When I came, office was closed. I wait outside and finally some lady came at 8:45 am. She went in. When I try to come in, the door was lock. She saw me and went back to the back area of the office. I'm just done with this office and I don't to reschedule my appointment.
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April 2021 by Vicki Roberts
Fast and efficient! I love the digital review!
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April 2021 by Bruce B.
I had a bad experience when getting taxes done there. It was extremely noisy and my accountant spoke very softly, so I could not hear everything he was saying. Two of the other accounts there engaged in a very loud conversation about food for 20 to 30 minutes. They sat in the very next booth talking about food, this made it hard to hear my accountant while we were going over forms and trying to lower my taxes. I asked them in a very polite fashion to please keep it down because I could not hear. They continued to talk, although not as loudly, all about food. When a different client came in this other accounttant engaged in a long, very loud gossipy conversation with her client who was going over family problems When I asked my accountant if we could send in my refund then and there he said no I asked him several times. I called the customer service line and they said it should be no problem for that office to help me send off my taxes. This is the HR Block at 2662 N Josey Lane, Trinity Mills Valley Mall in Carrollton, TX 75007
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April 2021 by Jennifer Neria
Our Tax preparer Delphine Van Kerkhove is extremely knowledgeable and always super friendly!
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April 2021 by Juan Guzman
I made an appointment for Thursday, March 18th at 12:00 pm, on Wednesday I received a call stating that my appointment was at 7:00 am on Thursday even though I had scheduled it for 12;00 pm they also told me that the person that I wanted to do my taxes on Thursday was not there Thursday but on the website, it said that she was available that day and time. I showed up on time and Manassa took care of me.
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April 2021 by Jason Banks
I enjoyed nice people and good service i rate 5
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April 2021 by Andrea Bell Thomas
My tax preparer is amazing and friendly.
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March 2021 by Mauricio Llanos
They are always very helpful and professional. I definitely recommend this H&R Block office to all my family and friends. Ask for Aurora de Santiago very nice and sweet lady.
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March 2021 by janae sanders
I didn't like how the tax precessional had to look at my personal bank account information in my phone instead of me writing it down or calling it out to him like I suggested to him. And basically tried to tell me I couldn't get direct deposit because I had to pay the fees upfront, which I know I didn't have to pay anything up front to have my refund direct deposit into my account.
