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March 2022 by samuel mccrory
Jim came out quickly to get me a quote on how much it would be to lay my luxury vinyl flooring. Plus some demolition work. Got the quote quickly and setup an install date. Jacob & Luis came after I called Jim to Install. They are top notch!!! Very professional and friendly! The floor looks amazing I couldn’t have been happier!
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March 2022 by Ronda Blue
Home Castle Concepts exceeded my expectations. Jim was wonderful to work with and the installation team was fast, thorough and very professional. Don’t look any further for your flooring needs!
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October 2021 by Gabriella A.
Used this company in 2020 to install LVP throughout my first Home. All seemed well and looked good until 6 months in. My floors are buckling and coming up which is causing tripping. I reached out to the company at least 4 times to see if I can get someone to come out and look at and give a quote for fixing. I spoke with Doug, and he never got back to me. I even emailed him personally twice. I spent a lot of money on these floors and I am so disappointed in the service. I ended up having to use a different company to fix the issues.
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April 2021 by Ronda Blue
Jim and his team did a wonderful job on my LVP flooring at a very affordable price. Highly recommend!!
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March 2021 by Reid Anderson
What a wonderful floor I had installed by Tom Watkins and his crew of professional installers. I never had to ask what was going on. The entire downstairs of my house was ripped up, carried off and reinstalled without a scratch or broken anything. Amazing. Customer service in this day and age is a rare commodity. Tom and Home Castle Concepts have it down to a fine science. I would highly recommend this company to anyone who wants the best in flooring for their house or business.
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October 2020 by Greg H.
I have used these guys twice in the last two years. Great prices and quality floor installation. I would not hesitate to use them on future projects.
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June 2020 by Chris G.
A perfect package ! Jerry Kelly was quick to call to set-up a home appointment to measure for our two bedrooms hardwood and baseboards. He provided a picture sample and bid the very next day ! An install appointment was set-up within two weeks. Luis and Jacob (installers) arrived at our home on time and completed the entire project including furniture moving, reinstalling and clean up on the same day ! Luis and Jacob did an excellent job ! We could not be happier and would highly recommend Home Castle Concepts and their team !
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March 2020 by Donald McHenry
I was getting frustrated because it didn’t seem like I could do what I wanted in my home without breaking the bank and a friend recommended Home Castle to me so I gave them a call. Todd came out to my house and took measurements for installing vinyl plank downstairs and all new carpet upstairs. I couldn’t be happier with the job. It’s completely transformed my house! I used to build homes so I was very particular about how it turned out with the baseboard installation. I’d provided them with tall baseboards and my house has a LOT of angles. Again, I was totally impressed, the cuts and joints are immaculate. I’d gotten a couple of quotes from highly rated flooring companies and was getting frustrated with all the sales tactics. One guy even tried to charge me an extra 50 cents a square foot on the carpet to have a moisture barrier on the pad. Home Castle answered my questions but didn’t try to “sell” me on anything. They got all the old carpet out, installed the new vinyl downstairs and all new carpet up stairs and on the staircase, and completed the baseboard install on a 1,700 sq foot home in 2 days. Best part is we were able to get a better quality carpet in our budget than the other guys said we could afford at our price point and were over $1,000 less for the job. So coming from a former carpenter these guys are incredible! I would absolutely recommend them to any and everyone. Flooring companies are a dime a dozen here in DFW and now I see why I never saw ads for these guys when googling flooring companies. With this kind of work who needs to spend money on advertising when word of mouth does the job for you!
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December 2019 by Darcy S.
Tom and his team did such an awesome job on our wood floors and even helped convert one of our bedrooms into a gym with rubberized gym flooring. We are in love! They were extremely professional and kept to their timeline -- even working late on Christmas Eve to get it done. Such a pleasant experience right off the bat. Would highly recommend and would absolutely use them again.
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November 2019 by Charles Cas-Michel G.
I've always acted as my own general contractor. I'm a quality over quantity mynded & focused person observing the John Ruskin rule of "economics": It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better. John Ruskin Home Castle Concepts offers choices from budget to quality & any "up-sells" is only professional "learned from hard experience" cautioning towards considering a longer lasting higher quality product with better life-time performance. I've HAPPILY contracted with HomeCastle Concepts for 2 complete Condo Remodels in the PrestonHollow area of Dallas. Mr. Kelly Not only assisted us with expert proposals but subsequently helped my daughter out as a referral. Being on the 2nd. floor we opted for a more substantial & expensive "Tempur-pedic" carpet pad Out of consideration for the downstairs neighbor (After years of living there she remarked that she never heard us walking around upstairs). On the second condo I went "budget" & opted for a single linoleum floor in the kitchen which I would no longer recommend to anyone going forward. Ceramic tile it or just leave the concrete Bare-naked & alone....Don't try to save money in the kitchen....A far busier room, as far as usage, than one would realize. They also graciously installed a hardwood floor in our dining room with some leftover wood-flooring that we had after we did the hallway ourselves. All-in-all??, If you bring yourself along with an educated perspective & don't try to low-buck or lowball your project? I think you'll be deeply rewarded and happy with the results that Home Castle Concepts brings. As far as the one star reviews?. Independent contractors secured by companies are not a reflection of that company but only of the independent contractors ability. Blame the right people, people. As for shower pans? Perhaps homeowner should act as their own green tag code-inspectors in the process & become educated as to the proper methods of installing shower pans & bathroom tile parameters. Starr tile on YouTube is a great place to start. Homeowners have to act as general contractors simply put and take the responsibility necessary for oversight management & ultimate results.
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April 2019 by Richard D.
I worked with Tom Watkins and the process was great from start to finish. I got great flooring at a great cost. Had three quotes and not only did I save dollars I had enough to get wood floors installed in my bedroom. The installers were really good. The scheduling and install went at planned.
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April 2019 by Ian Anthony
Jim has done great work for many of my clients. Big jobs or small he treats them like they are the only client he has. Quality work with fair prices.
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March 2019 by Donald M.
I was getting frustrated because it didn't seem like I could do what I wanted in my home without breaking the bank and a friend recommended Home Castle to me. I'll admit that I was a little worried because I saw a couple 1 Star reviews on here from over a year ago but being a former contractor myself I know that sometimes a bad installer can really screw things up and if they're still in business then they must have gotten rid of that installer. Plus they've got tons of 5 star reviews everywhere else. Todd came out to my house and took measurements for installing vinyl plank downstairs and all new carpet upstairs. I couldn't be happier with the job. It's completely transformed my house! I used to build homes so I was very particular about how it turned out with the baseboard installation. I'd provided them with tall baseboards and my house has a LOT of angles. Again, I was totally impressed, the cuts and joints are immaculate. I'd gotten a couple of quotes from highly rated flooring companies and was getting frustrated with all the sales tactics. One guy even tried to charge me an extra 50 cents a square foot on the carpet to have a moisture barrier on the pad. Home Castle answered my questions but didn't try to "sell" me on anything. They got all the old carpet out, installed the new vinyl downstairs and all new carpet up stairs and on the staircase, and completed the baseboard install on a 1,700 sq foot home in 2 days. Best part is we were able to get a better quality carpet in our budget than the other guys said we could afford at our price point and were over $1,000 less for the job. So coming from a former carpenter these guys are incredible! I would absolutely recommend them to any and everyone. Flooring companies are a dime a dozen here in DFW and now I see why I never saw ads for these guys when googling flooring companies. With this kind of work who needs to spend money on advertising when word of mouth does the job for you!
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May 2018 by Lori Vanderwel Reyes
Love our new bedroom/wic carpet! Jim was not only able to beat a quote we were given by another flooring company, but the level of customer service and follow up beat all others, hands down. Now my husband said, "Let's do the living room next!" Jim and Home Castle Concepts will be our flooring needs go-to place!
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March 2018 by Ryan Rendleman
Home Castle does excellent work and makes sure their customers are 100% satisfied. I highly recommend them.
