Sam Pack's Five Star Chevrolet in Carrollton, TX, is highly praised for its friendly and helpful staff, creating a welcoming atmosphere for customers. Visitors often feel like they are treated like friends rather than just customers, making their experience enjoyable and stress-free. The dealership offers a wide selection of Chevrolet vehicles, including sedans and trucks, ensuring there are options for every need and budget. Customers appreciate the efficient service and quick appointment scheduling, with a clean lounge area that provides snacks for those waiting. The service team, especially representatives like Brian, are recognized for going above and beyond to meet customer needs, whether for regular maintenance or warranty work. Many reviewers highlight the excellent care they received from staff members such as Jeff and Andrés, who were attentive and respectful, making customers feel well taken care of. Several mention their positive experiences after switching from other dealerships, citing no pressure and transparent communication that led to great deals and satisfaction. Overall, Sam Pack's Five Star Chevrolet is viewed as a trustworthy, efficient, and friendly dealership that values its customers and provides a top-notch experience for buying and servicing cars.
Everyone was very friendly and professional and there was not any pressure which I appreciated.
October 2024
Great customer service. Jessi always goes above and beyond. I will keep referring others to this dealership.
October 2024
I brought my car in because I had a screw in the tires. They took it right in and I got it fixed. I have the tire warrant my and it was fixed with no problems. Thank you so much!!
