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December 2023 by Rere J.
Miguel and the crew were very nice to me and my son. Miguel seemed very sincere and concerned about the well-being of my son after this car accident. I appreciate staff for helping to get through this difficult time.
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October 2023 by Google user
Great experience here at Enterprise after having a terrible experience at Hertz. Miguel from this location is very patient and helpful to the customers even though the store was so busy. He addressed all the customers alone very fast, yet friendly. He went above and beyond, literally running to address all the customers before the store closes. Really appreciate his efforts.
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October 2023 by Amber Williams
I had a reservation with them through USAA. They never called me, when I called they never picked up, when I take off work and go to the location they tell me they can't accommodate me. So instead of doing their job and contacting me, they had me waste my time. Never go here.
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October 2023 by Tenielle Brown
Claimed hail damage, never inspected the roof of the car prior to my renting it. I was not in an area where it has hailed in ages. Now I’m having to go back and forth with insurance and dispute. It’s ridiculous.
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September 2023 by abdul rehan
booked one week before,When call for confirm on the day pick up car Miguel sales person told me we canceled your reservation with out any reason.Very bad business!!!Mr Miguel was dealing me as an individual mama papa company not as an employee of Enterprise .I wish some one will take action against Mr Miguel.
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September 2023 by Mohan Jaladi
Great experience here at Enterprise after having a terrible experience at Hertz. Miguel from this location is very patient and helpful to the customers even though the store was so busy. He addressed all the customers alone very fast, yet friendly. He went above and beyond, literally running to address all the customers before the store closes. Really appreciate his efforts.
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September 2023 by Jeremy Mwangi
This location is the best in Dallas, they made I got a car last minute. Quick pick up and instant drop off of the car. I will use them again and again while in Dallas, Texas.
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September 2023 by Salina Yarbrough
Everyone at Enterprise was exceptionally friendly. They had my reservation and picked me up and brought me home. I will be back.
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May 2023 by Daniel Sullivan
Been waiting in line for an hour just to return a car while the attendant has a non-business conversation with a couple after helping them. Ignoring the us and the other people in line that he said "I'll be right with you" to, over 50 minutes ago. Terrible service.He is still out there and we are still waiting, wasting our day, while he enjoys his conversation. What a joke.
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April 2023 by Christine Wilson
This enterprise made sure my bad day turned into a good day. The insurance was giving me trouble on my rental - while my car was being repaired. This location made sure I had a car quickly that would fit my needs for work. The accident and all that comes with that was very stressful. This enterprise came through for me! They not only got me into a car that would work for my needs, they made sure it was clean and the tank was full. I made it to my meeting and did not have to reschedule it. I would use them again and would recommend them to anyone who needs a nice, clean and reliable rental car! Thank you to the nice staff members and manager! YOU ROCK!
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April 2023 by Jessica C.
Friendly staff and easy process to rent a car.
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March 2023 by Elizabeth Stein
During pick-up and drop-off the staff were nice and quick to get me in and out, especially the young man and woman who opened on 3-15-2023. Was in a not-at-fault accident and they handled everything with the other party's insurance. Car was clean and had no odors inside. No headache in the process, greatly appreciated!
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February 2023 by Ms.Carrie Christian
This team at the Carrollton location has helped me with getting my car reservation planned. I’ve been so stressed out after my car accident I’m thankful for each and every team member at this office ⭐️
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October 2022 by Lyrically Gifted Brother
Got me checked in pretty quick, staff was courteous and helpful. Marquez wasn't the employee helping me but still greeted me and spoke between the phone calls. Ashley the employee helping me gave a warm welcome answered my questions and was very knowledgeable of the process
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October 2022 by Michael Wu
Went above and beyond to help me with my rental while my car was in the shop, working with the other persons insurance to get costs covered. Was also communicative and professional throughout the whole experience.
