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November 2023 by Curt Cavazos
Kim Tran was my salesperson and she did an amazing job. When I buy a car, I do all the work from home and only come in to finalize deal and if I have a trade, to drop it off. She made the transaction flawless and she was attentive to my requests during my initial inquiry. I highly recommend eCarOne and give my highest praise to Mrs. Kim Tran.
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November 2023 by Janos Rzepka
I recently had the pleasure of purchasing a vehicle from ECarOne, and I cannot express enough how satisfied I am with the entire process.From the moment I walked through their doors, I was greeted by a friendly and knowledgeable staff that made me feel right at home. The vehicles were impeccably presented, clean, and well-maintained, reflecting the dealership's commitment to quality.What truly set ECarOne apart was their exceptional customer service. Their professionalism and thoroughness instilled confidence, making the financial aspect of the purchase stress-free.Vinh and Taz went above and beyond to ensure that the vehicle was in pristine condition before handing over the keys.I highly recommend ECarOne to anyone in search of a luxury vehicle and exceptional customer service.Thank you to the entire team for making our car buying experience a truly enjoyable one!
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November 2023 by Christian Nguyen
Enjoyed working with Kim Tran, she was very professional and took care of customers very well. The finance manager was very nice and helpful. If you are looking for a nice used car this is the place to go. All of their vehicles look brand new, they don't rush you into buying, they understand less than perfect credit rating and will get you the best rate. Go to this place first, and drive away in an excellent vehicle.
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November 2023 by Patrick Kilpin
One of the best car buying experiences we have ever had. We were greeted promptly by our sales consultant, Kim Tran. She walked us through the eCarOne Buying Program and helped us select the perfect car for us. We had multiple questions and tested many different cars and Kim was there with us the entire time. 5 Star Experience. We will definitely be back. Go get your next car from Kim. She is the best! Thanks.
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November 2023 by Emerson Vindel
Highly Recommend!!!! Kim was great to work with, really went above and beyond to make sure I made the right choice on a vehicle. Communication was outstanding throughout the whole process, very patient and helpful. The personnel at the dealership were also very friendly. It was a pleasure working with her and I would highly recommend Kim.
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September 2023 by Will Mould
My 2nd car purchased at eCarOne. They consistently have the lowest prices and the easiest buying experience. Forgot the hassle of traditional dealers and feel confident you are getting a great deal. Everybody is extremely easy to work with and extremely helpful. Could not be more satisfied. Thank you eCarOne!
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September 2023 by Josh Joerg
This was by far the best car buying experience! From the test drive to the no pressure sales approach and signing paperwork, it couldn’t have been easier. Everyone was friendly and helpful and made this purchase such a breeze. The next time I am in the market for a vehicle, I will definitely shop eCarOne first. I highly recommend.
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August 2023 by Brad Grider
Recently purchased a BMW 230i from eCarOne. I had a terrific experience working with Adam to get the deal done. The car was ready for me when I arrived for a test drive, and Adam allowed me the freedom to test drive the car alone. After working through the details, I arrived to pick the car up and it was detailed and ready for me out front. Going through finance was also quick and painless. All in all, I was in and out in just over an hour. eCarOne gets top marks from me because I hate wasting a bunch of time at dealerships. I would buy a car here again for sure.
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August 2023 by TraveŁ KāB
This is my first review on Google since i moved here to Texas and id like to say that if you are looking to get an exceptional preowned Car,Well (this is your place to shop) where you find a really fine luxury cars.The dealership is neat and all staff are professional and knowledgeableVin is great and super cooperative; he took care of me In everything to make it smooth and easy process through the purchase and made sure everything is perfect till i picked up the carHighly recommended car dealershipAnd best of luck you all in your car shopping
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August 2023 by MAAZ VILLANUEVA
My Fiancé is buying a car from here this week of August 2023. I will keep you posted. I will be evaluating the entire process and will post later the Pros & Cons.08/14/23 - Ok, we went in with the mind set, No Black Color & No Electric. My Fiancé falls in love with a Jaguar I-Pace, Black Color & definitely electric, ughh. Fortunately, the car is hands down drop dead gorgeous and fun to drive.So here are the Pros:We are returning customers and we absolutely love the selection of vehicles. In comparison to other dealerships, this group hand selects the good stuff folks want.They will pamper you so ask for the world. Everybody was very accommodating and fun to be around.Our guy Ash, awesome sales guy, respectful, charismatic and will work hard to earn your business.- Pricing was fair- Finance was quick- Great price on our trade in- Prep the car just the way we askedCons:There are some fees that show up but are so low you don’t care about them. These fees are normal for most dealerships and they are much more reasonable than most.ClosingSo far this dealership has done us a solid and we are crazy happy with our car.AWESOME CUSTOMER SERVICEAWESOME CARS
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August 2023 by Chris Evers
I had a great experience buying from eCarOne in Plano! I have never bought a vehicle sight unseen and was nervous to do so but thanks to their unique process which includes a mandatory third party inspection process, I felt completely at ease! I love the no haggle and found the pricing to be very competitive. This was reinforced by the fact that they almost sold the car I bought 2 other times but with unique circumstances it fell to me! Johnny Tran is fantastic to work with as well. Probably the best advisor I have worked with in my car buying lifetime spanning 3 decades. His follow up was on point and even after hours his response time was near immediate. He went above and beyond by sending pictures of the vehicle along the way and kept me informed on how the process was going. Definitely a well run dealership!
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August 2023 by *
I get the bug to get a new car every few months, and have to say this is my first transaction with eCarOne. Michael and his team immediately made me feel like family. Really impressed with the premium experience all the way around. In many ways I felt like it was a better experience than I have had at several of the Park Place and Sewell dealerships I have purchased from. I have truly never felt more at ease, and more important to a company as a new customer. Thankful for this new automotive relationship!!
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July 2023 by Sydnie Wagley
eCarOne made my whole car buying experience so easy and fun. Every single associate was so nice and they all went above and beyond to make sure we were taken care of. I will forever purchase my vehicles from them and highly recommend checking them out!
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July 2023 by Bella R
Thank you to Vin & management for being so helpful throughout my buying process & also helping out with any questions or issues I had after purchase. I refer everyone to eCar One!! They’re the best! I love my Tesla! Thank you again!
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July 2023 by Sam Tancharoensuksavai
First time purchasing a vehicle for delivery, and was lucky enough to have Kim Tran as my sales associate. She was super helpful throughout the whole process and answered any questions I had. Even though I had already had pre-qualified for financing, Kim still was able to get me a lower interest rate from my already competitive rate! Ash from financing was also very informative and helpful to ensure I got a monthly payment that fits within my budget. Extremely satisfied with the whole process and would be lucky to get to work with them again for any future car purchase!
