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August 2023 by makayla patuto
Dr Murphy is great and prescribed me the correct medicine I needed! BUT the front office staff are the most rude and unprofessional humans ever. I work in customer service and would never treat people the way they do. Always placing you on hold without asking first, then making me repeat myself 4 times for what I needed. Get a new front office staff and this office would be much better!
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August 2023 by Tom Brewer
My husband was a patient of another dr. In the practice. He was so sweet and patient with my husband who had Alzheimers. They talked golf, laughed, shared funny stories. It was always a social event. Tom loved him.I am a patient of Dr. Murphy for 25 years. Love her. She is funny, thorough, sympathetic, knowledgeable and encouraging. She called when I had major surgery. So kind. I have recommended her to many and they love her too. However, the girls in the front office let her down! They can and have lost patients. However, I wouldn’t leave Amy for anything. Before I chose Dr. Murphy, I prayed for the best Dr. For me and prayers were answered. I’m forever grateful.
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March 2023 by Nila Fischer
Was her patient 6 years ago, had a buldge in my lower leg and numbness in my foot, she told me it was nothing , and now I have major problems due to her ignorance and she refuses to release my medical records, forgot to also say that she also prescribed the most expensive medication for arthritis and then when I went back for my follow-up visit, she asked how it was working, said I can't afford it, with insurance, it was $160 month, butnever offered another more affordable prescription, just unbelievable
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September 2022 by Nicholas Presley
I like Dr Murphy but would not recommend this office. In order to get a medication refill or something called in they make you jump through hoops. The front desk is not very warm and welcoming. I called in today to let them know I had covid and they act like they don't care, you are just an inconvenience. Nurse doesn't EVER call back. Hire more staff or hire better ones.
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April 2022 by Lauren Farmer
THE worst front desk staff I have yet to encounter. We began with this office to be treated for allergies so we could be tested and treated. They have had 4 new allergy nurses in a very short time, which I understand, it's hard to find the right people sometimes . However, to be condescending and rude to your patient's when they call in to inquire about the status of the changes and then be talked over and hung up on twice , that is uncalled for and totally unprofessional. So far I have come to find out that this office is interested in one thing, money . They claim it's policy to have to again see the doctor when they new allergy nurse started this last time, when nothing had changed! We just needed to continue treatment on the same plan. Then the fridge was broken but I was still needing to pay the $1500 for the full treatment before I could even make the appointment to come and meet with the new nurse .... Of course that was after I was required to see the doctor again . I don't know of any office that has this kind of policies in place. I honestly hope it's just the one front office girl Trish or Tish and I hope she is fired . She has no business speaking with a vulnerable, ill patient ever . She is rude , condescending and unprofessional and I will tell everyone I know about this office and to stay far away !
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April 2022 by JBK
I have been seeing her for over 20 years. She has been a wonderful doctor. Very easy to talk to about every aspect of life and how she can best treat. She has always handled my care in the most professional yet kind way.
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March 2022 by Penny Blogger
Dr. Murphy is amazing. I love her and her staff. Amber is fantastic. I love their energy. Dr. Murphy listens and is so encouraging and pretty hilarious. Honest and empathic at the same time. I have recommended her many times to friends and they love her too.
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August 2021 by Rose Lara
I called like 5 times… someone finally answered and then she told me to hold… so I did. Then she hung up. Get it together. Thanks. So I called again.. was put on hold yet again then transferred over to someone who wasn’t “available” and then to voicemail.
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May 2021 by John Moody
Office staff hangs up on you when your on hold. Office staff turned me away with silly rules about scheduling new patients. As was told on the phone to go somewhere else.
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May 2020 by T. J. G.
Great place. Short wait times, quick responses to needs, easy to set appointments. Dr. Murphy is the BOMB. Amber is great, too. Highly recommend.