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April 2024 by Roxanne Krauss
For years I have been a regular customer at CVS. They carry all the products I need. The Pharmacy has been very helpful, efficient,& knowledgeable.
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March 2024 by nikhil reddy
I recently visited Walgreens and was worried about my photos issue Teniqua helped me a lot and she was very good she sorted out my issue within time and she spoke very well
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November 2023 by MJ B
Excessively LONG wait times. No matter what time of day I go there’s ALWAYS a huge LINE of people WAITING to pick up their prescription. Need to hire more efficient and competent employees. I’m DONE with this pharmacy! Taking my prescription elsewhere!
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October 2023 by Victor M
Update!I have to say when you have people that are passionate about their jobs, and care for their customers it makes a big difference. Jordan and Aaron! 5 stars across thr board. Finally people that come yo work and don't hate their lives.
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October 2023 by Chase C
Pharmacy must be severely understaffed. Super long waits even during non-peak hours.
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August 2023 by Amy
This pharmacy has really gone downhill. I was discharged from the ER Sunday afternoon and my prescriptions were sent to this pharmacy. I received a message one was out of stock and to call if I wanted to transfer to another CVS. I called, left voice mails and never got a call back. I go there today and finally get it transferred. My 2nd prescription paperwork was printed and sitting on a table. Per the pharmacist on duty, she didn't "know what it was since she didn't print it." There were at least 20 other orders in that stack and mine had been sitting in that stack for 24 hrs at this point. I was almost admitted for being on the borderline is sepsis and now my transfered antibiotic has just disappeared from the system.They really need to get it together.
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August 2023 by Gary Pascoe
Have had great service feom the Pharmacy. Store is nice and clean, people friendly
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August 2023 by David Ahn
Lesson Learned: When you get your prescriptions filled from this place, SMELL your pills! If they smell bad, return them immediately and instead get your RX filled at the CVS at 2142 N Josey Ln from pharmacist Thai Pham!I approached the pharmacist here at this location on Sunday, July 16th around 230pm with a safety concern about my filled prescription. It had a powerful rotten eggs odor and I asked her to switch them for new ones. I told her I’ve been taking them for 2 weeks and feel like I’ve been experiencing new side effects since my refill from the same medication I’ve been taking for years. She dismissed my concerns while stating “We had the same complaint from other patients. That’s just what it smells like!”. It was obvious that this pharmacist was not going to help me, so I asked her to take the pills back so I can get my pills somewhere else with better quality control.
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July 2023 by Michael
This CVS is an excellent example of why they are losing the post-pandemic war with other pharmacies. I just tried to call to speak to the pharmacy about a prescription. When my doctor had sent it electronically to them I immediately got a notification that it was delayed and that if i needed it quickly to call them. I went through the excessive robot voice menu and entered information I expected to have to repeat upon being connected, but instead I was simply told there was no one available to take my call and to try again later. This is a poor and unacceptable experience for many reasons. The staff here is full of seemingly apathetic individuals and a few shining stars, but generally it seems that the company itself is just extremely poorly managed.
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May 2023 by Erica
Really long wait times to pick up a prescription - in either drive thru or inside. They seem short-staffed and inefficient. I'm a reluctant customer because the Teacher Retirement Service (Texas teachers) uses CVS, but I've always used Walgeeens across from them, which is run efficiently and is always fast.
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May 2023 by Ken Rundus (BLC)
Never say it cannot get worse. It did. Now you have to leave a voicemail that no one answers. At least before Staying on hold 30-45 minutes minimum per call was a way to talk with someone but now the only option is to drive to the store and wait in line to talk with a real person to get a 30 second question answered. Is there a way to rate lower than 1 star to reflect the backwards from 1 star service?
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April 2023 by Barbie Wilson
I would love not to video ty bit i love the way they work on helping their customers
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March 2023 by Bobbi S.
I purchased a gift card that ended up being fraudulent and the store refused to give a refund.
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March 2023 by David Sidway
Avoid the Josey Lane CVS Pharmacy if at all possible. The staff is inattentive, rude, and uncaring. It took me 30 minutes in the drive-through to get a prescription filled, and I was the second car in line.The staff inside, the same staff actually, are equally uncaring and rude,
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November 2022 by Eleanor Hough
In my experience they get prescriptions filled very quickly. The staff works hard and is kind and helpful whenever possible. I’ve had great experiences here.