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December 2023 by Robert Nelson
Christian Brothers 5Star Service, And they allow You to purchase Your own parts which is HUGE!!! Stephen is My Go To, Very Honest Guy ?
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December 2023 by Jon Calvin Choyce
Highly recommend this location to anyone in need of an honest and very transparent auto repair business. The service writers all set the tone for a warm and welcoming atmosphere while troubleshooting possible issues before any work is set in stone. I will be using them for all my automotive repairs.Service: General repairs & maintenance
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December 2023 by Kelly Knoebel
I have been taking my car to Christian brothers for years and would not trust anyone else with my vehicles. Especially as a woman, not knowing much about cars I trust Christian brothers to only provide services needed. Brenda is amazing and I so appreciate her selfless act of kindness yesterday. Thank you so much to all of you! 5 Stars!!! ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Jaison George
I just gave my Atlas for oil change. Just very professional environment and they had a courtesy shuttle which I could go back home. You will have your whole inspection list and you could choose which one to go for. Really cool and professional dealing. Thankyou for your wonderful service.
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December 2023 by Grant Rodrigue
Best experience I’ve ever had with an auto repair shop.Everyone I spoke to was patient and kind. They were persistent in trying to get to the bottom of what my car was doing. Brought in a 2017 Kia Soul that was refusing to start. Started up for them first try, so they offered to keep trying it to replicate the issue. Ran some tests on a few systems, too, and everything came back good. Along the way, it died once after running for two minutes. It was also noted that my exhaust smelled a bit burnt. My throttle had also been historically sluggish.Decided to do get some maintenance done while it was there, since I’m planning to take the car on a trip soon. New spark plugs and cleaned the fuel system. Not 100% if that was the actual cause of the problem (only time will tell) but seems like everything is fine now. Starts and runs better than it ever has, so I’m more than satisfied. Feels like a new car. Have started it several times and driven it around DFW with no issue. Much quicker throttle response and easier to get up to highway speeds. Much smoother idle. Many thanks to the folks at Christian Brothers for bearing with my car crying wolf for days and improving its performance!
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October 2023 by Breton Kania
Excellent experience having them look at my truck. They had it and worked on it every day while I was on a business trip and I was able to text the service representatives while I was gone. Truly VERY nice people and very honest. Would definitely return.Service: General repairs & maintenance
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October 2023 by Alec Wells
Same day turnaround on a transmission service and alignment. Provided transportation for me to drop off and pickup my vehicle that day as well. Really nice team who were clear and transparent about the work being done. Will return when I require additional services.Service: Transmission
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October 2023 by Latrice Brown
I made a same day appointment for an oil change & tire rotation. I also inquired about a visual inspection since I had to jump my vehicle the day before my appt. They told me I would need to leave my car so I obliged. Their shuttle service took me home while my car was being services then picked me when it was ready. During the service I was sent an email with a diagnosis of the visual inspection & the tire information. The email allowed me to view recommended services as well. I had the power to approve/decline any service. When I went to pick my car up they printed that information off showing what I approved/declined.Although I didn't utilize the snacks they offered if you wait in the waiting room, they did have plenty available.It's been a really long time since I've had exceptional car service. Thank you to the entire staff that assisted me on my visit.Services: Tires
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October 2023 by Carlie Allison
This location did a charity event today with Friendship House and offered me a FREE oil change. This came at a perfect time for me right now as funds are tight. When I arrived I was offerd donuts, Starbucks coffee and resources and everyone was just so sweet and loving! I was also able to ask for some prayer requests. Made my day!
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October 2023 by honore hazeur
Excellent customer service. I went in for an oil change and state inspection for my car. They were quite busy and dropped me off at my house because I couldn’t wait and they picked me up when it was done. This was my first time using their services and will be doing business with them again.
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October 2023 by Kent Miller
Exceptional Service at Christian Brothers Automotive-Castle Hills!I had the pleasure of visiting Christian Brothers Automotive-Castle Hills for an oil change and a state inspection, and I couldn't be more satisfied with the experience. From the moment I walked in, I felt welcomed and knew I was in the hands of professionals who genuinely care about their customers.Efficiency at Its BestI was on a tight schedule and needed prompt service. The team at Christian Brothers Automotive not only understood this but executed the oil change and state inspection with exceptional efficiency. I was out the door in no time, giving me more of my day back.Value for MoneyWhat really set this experience apart was the cost-effectiveness. The service was not just fast, but also affordably priced without any hidden fees or upcharges. It's rare to find an auto service shop that excels in both quality and affordability, but Christian Brothers Automotive-Castle Hills hit the nail on the head.Special Mention to Leo AguilarI want to extend my special thanks to my service writer, Leo Aguilar. Leo was attentive, informative, and ensured that I was kept in the loop during the whole process. His customer service skills are top-notch, making the experience even more seamless and pleasant.Final ThoughtsFor anyone looking for reliable, efficient, and cost-effective automotive services, I wholeheartedly recommend Christian Brothers Automotive-Castle Hills. Their team's commitment to excellence and customer satisfaction sets a new standard in the industry. I will undoubtedly be returning for future services!Thank you, Christian Brothers Automotive-Castle Hills, for an experience that has turned me into a loyal customer. Well done!
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September 2023 by Paulie P
First thing first, I would like to start off with the initial call to Christian Brothers Automotive on Monday the 21st of August. Spoke with Blake who was very helpful and knowledgeable. He told me what I need to do as a first time customer... Great customer service. Next once my vehicle was dropped off I received a text message letting me know they have received my SUV and would be soon inspected etc...once the inspection was done I received an updated text advising of the issues. With prices as an itemized statement. Contacted by Steffen Smith who was my service writer, he explained everything to me and the terminology I could understand. He was very patient with me. Lastly I called the shop a few time and spoke with Leo who gave wonderfully customer service. I received several updated texting letting me know the update of my vehicle.. never once was I left in the dark nor had to wonder what was going on... Even had a shuttle to pick me up and bring me to the shop once my vehicle was done. Over all I give these gentleman and their establishment a 1000/10. The customer service is impeccable at this location. You won't be disappointed. Thanks again gentlemen for making this experience less stressful.. YOU ROCK! - Paulie
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August 2023 by Andrew Allison
Christian Brothers Automotive Care has a knowledgeable staff. Their mechanics are very good and do quality work. They provide timely updates and communications during the process. My only gripe is they seem a bit pricey. That said, they are on par price wise with other chain auto repair shops.
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August 2023 by Yvonne Hinojosa
My daughters 2018 charger stopped working and we needed a repair shop asap. I stumbled across this place and after reading some of the reviews, i was a bit worried at what some of them said. I decided to give it a shot anyway and I’m so glad I did! Stephen initially told me i needed the full diagnostic test, which was fine and I approved, he called me back and said it didn’t need the full diagnostic test after all as they were able to discover the problem w/o it and told me what it was and I approved repairs. Diagnostic test aren’t cheap and he could have easily done it and still told me what the problem was and I would have known no different. It this kind of honesty you rarely find and I appreciate he was mindful of my budget and only charged what was necessary. Would definitely recommend.
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July 2023 by Marcie Eason
Just had my auto inspected at Christian Brothers. I made an appointment. Very quick service. Clean and comfortable waiting room in office. Much better service than dealership. Pleasant and polite staff. I recommend highly. 5 star experience.
