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September 2023 by Ana Lorraine
Don't go in for anything to get notarized. They will give you the run around. And the young skinny lady with bangs has an attitude!!! Avoid her at all cost
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June 2023 by Diane B.
Worst customer service experience ever! Chase is a non caring company and unfortunately they are also stealing my money! They are setting up these bogus electronic payments which I never authorized! Stop using them as soon as you can! Shysters unfortunately
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June 2023 by Sam Eslam Mohamed
This Branch of JPMorgan Chase is everything a bank should be. Jasmina and Boram are professional, kind, and hospitable. Everyone their is so welcoming.They are the very best Branch.My experience is very good with them.This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance,
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March 2023 by Irene Verde
Attention is great, women working here are very helpful and kind
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January 2023 by Charlie Nguyen
Friendly staff everytime i visit this location. They know my name.
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October 2022 by Gino Velani
ATM machines are out of order most of the time, bank closes earlier than their normal time like on Wed 9/14/2022 at 4:48pm both the drive thru and front door closed and asked teller at the drive thru she rudely responses and basically had no answer at all, just horrible.I wish I had an option to give ZERO or negative star rating to this branch.
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March 2022 by Bradishia F.
This chase is unfortunately the closest one to me. The drive-up ATMs have not been able to accept cash deposits for what seems like MONTHS and they will never answer the phone so I can check beforehand if they have started. VERY VERY inconvenient and frustrating.
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October 2021 by Curtis Bosch
The staff member, Mike Carson speaks to you with such a disrespectful tone when I called to ask a few questions. I've started calling other chase bank locations a but further away and the customer service was so much better. Get Mike some training on customer service or fire him. He doesnt not serve this bank well.
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October 2021 by A.J. Surprenant
Only stopped to try to get some new info for a checking account
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September 2021 by Life in D
I'm giving it 5 stars because YASMINA the manager went above and beyond in helping us for 4 straight hours while we are distraught with a fraudulent transaction. She is very empathetic, very patient and very efficient and never left us hanging nor left the issue without resolution and assured us things will be fine. Banking system is never perfect due to the adaptability of the hackers who steal your money/top scammers of the earth but bank managers on top of things and providing great customer service and does not treat you like numbers put you at ease. Shout out to YASMINA. If not for her, we have left Chase.
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July 2021 by Trey Green
The staff member, Mike Carson speaks to you with such a disrespectful tone when I called to ask a few questions. I've started calling other chase bank locations a but further away and the customer service was so much better. Get Mike some training on customer service or fire him. He doesnt not serve this bank well.
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December 2020 by Minh Phu Luong
Beware because one of their banker, Mike Carson will always look at you and treat you like you are inferior to him even though I am pretty sure my salary is 2x his salary. He should not even be in customer service for his attitude.
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November 2020 by Faisal Raj
Friendly staff everytime i visit this location.
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September 2020 by Andra Speer
Shout out to Brando for being very accommodating by writing on pen and paper for me since I am a lip reader and can not understand conversations with masks on. He was very patient and helped me with my banking needs.
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July 2020 by Shamsa Rehman
Everyone is very friendly and helpful especially Mathew, Barber. I actually switched from another bank to chase bank due to him. He was always there to answer my questions and always gave me wonderful customer service. I would highly recommend chase bank; if you’re looking to get a credit card, great customer service or just a debit card.