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January 2024 by Mary V.
This place has changed folks in the past year. The people here now are the sweetest and really helpful. I came for the Lunar New Year to get cash as well as look over some statement issues and I was in and out super quickly. Definite positive change from the previous people.
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September 2023 by Derek
As a customer with a hefty sum of assets in this branch’s possession, it feels rather dismissive to be told that a document that can be signed as a witness by “literally anyone unrelated to me” is not worth their time or policy. I’ll be shopping this bank.
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July 2023 by Jeremy Giles
This location is closed.
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July 2023 by Ryan Furrh
Trash. Nothing works. Useless to customers. machines and ATM.
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January 2023 by Allen Le
Sheridan‘s customer service was very professional and helpful! definitely made a good impression.
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October 2022 by Shemika Bufford
I came in as a walk-in to take care of some business and Tazim or whatever her name is came over to help me and stated the only reason she is helping me was because her appointment hadn’t showed…she begin to start helping me with what I needed but the moment she saw her late appointment show up she stated that this process would take too long and that her appointment has arrived and proceeded to tell me to schedule another appointment. Tazim if your appointment shows up late then the courteous and proper thing to do is to make them wait and finish up with the customer that you are currently working with as they should have been on time! Total waste of my time!
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August 2022 by PINK .FREAK
This chase is trash I was visiting my sister and was trying to get money out. My card cap my limit to take out cash because I was traveling, I found this out later. I don’t blame this branch for the cap but I do however blame them for the customer service. I told them I didn’t know my pin and needed to take cash out the guy keep telling me to go to the atm, I told him again I don’t know my pin. He still sent me over there and the atm only let me pay my card. I went back to talk to this guy but he was so busy flirting with another customer instead of doing his job. There is another employee there that did nothing but keep telling me he will be right with me. When I finally got to him it take so long again cause his slow. I felt like they wasted my time have go to the atm than going back. It wasn’t even busy in there for me to be in there for almost 30 minutes, It was just me and one other customer . My family was so worried I was gone that long.
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July 2022 by Ahsan Ahmed
Customer service has really degraded
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July 2022 by Mars Castillo-Alvarez
Agree with a lot of the reviews. Worst location to get service from because the demand here is super high but there are not enough tellers working here.
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July 2022 by Oscar Diaz
Its 4 30 pms its closed.
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July 2022 by ramon karakani
What's the point of having drive up ATMs wen they never work?? This ATMs are down 99% of the time. Worst chase ever
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May 2022 by Shirnaya Baccus
Sadie is a treasure and willing to go above and beyond for customers in every way possible!
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December 2021 by Itzel Guerrero
Awful customer service. Drive through. Didn’t even ask what I wanted to do just automatically did what she wanted. Absolutely unacceptable, ESPECIALLY when handling peoples money.
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December 2021 by Raphael Moreno
I’m going to stop visiting this location. Each time I visit this location, their ATMs are always unable to receive a cash deposit, or a deposit at all.
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December 2021 by Jilong Song
The service attitude and speed here are very poor. I really want to change to another bank.
