-
November 2023 by Phil Fosso
Great service. Great quality.I would recommend CMA for friends and family
-
October 2023 by Suellen Shacklett
Great service and high quality materials. All was on time and super professional workers. Highly recommended.
-
September 2023 by Yasin Alsmadi
CMA Flooring is a remarkable company that recently undertook my home remodel project, and their performance left me thoroughly impressed. From the outset, they demonstrated exceptional punctuality, ensuring that the project adhered to the agreed-upon timeline. Their workmanship was nothing short of perfect, with every detail meticulously attended to. What truly set them apart, however, were their competitive prices, making high-quality home improvements accessible to a broader audience. Throughout the process, their commitment to outstanding customer service was evident, always addressing my concerns promptly and professionally. CMA Flooring transformed my home into a beautiful, functional space, and I wholeheartedly recommend them for any renovation or flooring needs.
-
August 2023 by Micaela Lester
I saw some negative reviews before hiring CMA, and I wish I had heeded their warning. My bathroom renovation during May 2023 with CMA (flooring, new vanity, pony wall demo, paint) was an incredibly stressful and negative experience.Pros:- Good looking products- Fair pricingCons:- Zero professionalism - The contractor was unprofessional every step of the process and became argumentative with me when I communicated that I wasn’t happy with the progress or outcomes throughout the project. He (and his workers) would not take accountability for poor work. Instead of solutions, I got excuses.- Sloppy, incorrect work - There was paint splatter and debris everywhere, wall refinish is crooked, electrical outlets were installed with cracks/chips and not installed to code, and the workers did not come prepared (without asking, they used my broom, trash bags, paper towels, and my dog’s food bowl to empty the toilet water).- Frustrating communication - During the project, there was no communication regarding scheduling changes, adjustments to the project, or next steps unless I personally reached out first (and often wouldn’t get any response). I was told repeatedly throughout the project “We’ll take care of it,” with no actual details, and in the end, I was the one who had to research electrical code and pay someone else to finish the project correctly because CMA doesn’t know or care about current electrical code.- Poor scheduling - Workers hardly ever arrived on time or just never showed up. Waiting around all day with no communication and no work completed was incredibly frustrating. The project took more than double the quoted time to finish — what should have been 2 weeks, turned into over 5 weeks of stress.CMA needs to figure out how to communicate regularly and professionally throughout a multi-step project, hire skilled and professional handymen that will do a renovation job correctly, and learn how to take accountability when the project goes wrong instead of gaslighting and yelling at the customer or shrugging it off with “things go wrong with every project.” CMA had no desire or intention to make things right.
-
May 2023 by Thomas Winston
From start to finish CMA is very customer/client-centric. Extremely responsive to inquiries, quality workmanship, & always on time
-
May 2023 by marcus kurtz
Incredibly poor service. Took months longer than originally told.Damaged fixtures throughout the house. Repeatedly told they completed the job only to find they may have done one or two things from a list of 5 to ten things. On one occasion entered the house only to find the front door standing wide open overnight in forty degree weather. In warm weather I would find doors / windows open and the thermostat for the A/C set to 60 degrees.Bathroom commode covered with feces by one of the workers. They said they were not responsible for deep cleaning. They did virtually no cleaning up upon job end.The most unprofessional people I have ever dealt with.
-
March 2023 by Kay O.
I had my kitchen repainted, new backsplash, new countertops and soft closed hardware installed and it took over a month. There were a lot excuses for things that weren't done correctly or well. It was a frustrating process. The guys are nice, but the quality of work doesn't make up for it for the work. I wouldn't recommend, but they are good sales folks.
-
March 2023 by Carrie Ann Gormley
Our sales person was Baha he should get 4.5 - 5.0 stars on a job well done. We completely remolded the kitchen and added luxury vinyl plank flooring throughout the entire home. Very helpful in finding what worked for us. He communicated well and was responsive throughout the entire process. Install team should get 2 stars. Excellent final product however very messy and slow. The owner ended up giving credit for deep cleaning services for the entire home.We probably would think twice before using them again.
-
March 2022 by Kristina N.
I do not like to leave negative reviews, but I feel a responsibility to do so for future clients. We thought this experience would be great, the sales person RJ was very responsive especially in the beginning. Things started taking a turn for the worse when the painters took 2 1/2 months to complete a job that should have taken 2 to 3 weeks at most. They did not use any protective covers and either left paint all over our new floors, new tile, and furniture or ruined things such as our new electrical wires that they coated with drywall. They also left holes and huge seams in our brand new ceiling along with gaps in the drywall, among so many other things. Our completion date was October, then November, then December, then January and we finally just had to move into the unfinished home. Some of the contractors did a great job and the others we obviously not trained to do the job they were hired for. Unfortunately, we had paid everything up front except a small amount for an add on service. They did not care that we were not happy all they wanted was the money due. They came out and did finally hire someone competent to fix our ceiling and the holes in our wall but then they sent out the same team that made the mistakes to "fix" some other items and it was just terrible work. My husband and I are not people who typically complain about things but we spent close to $100,000 and we were really disappointed that the work was done poorly and we were dealt with so poorly. Honestly there is so much more I could list but I am so exhausted by all of this and I just want to be done with it. I hope this keeps someone else from going through the same thing.
-
December 2021 by Corissa Koopmans
I cannot say enough great things about RJ at CMA. If you need someone who can execute the design ideas in your head, handle all of the logistics of coordinating electricians, plumbers, painters, custom glass installers, etc…then get ahold of RJ and his team. I have not come across a project he can’t do yet! Pictures coming soon! ?
-
November 2021 by Maya Yahfouf
We hired CMA (Jordan) to put matching hardwood floors in all the bedrooms, the stairs, new baseboards and to resurface the fireplace.In 10 days the entire project was completed and we are extremely happy with the results!!The floors are a perfect match to the existing wood in the living areas! A job perfectly done without the headache.
-
October 2021 by Omar GHAZZAOUI
Our experience was a mix of delays, no supervision , poor finishing works, and complete dismissal of follow up calls to fix things.
-
August 2021 by Monica Singer
CMA Flooring & Design is our one- stop source for our flooring needs. We have used CMA Flooring for the last ten years on different projects: Engineered Hardwood Flooring (1000 square feet), patio tiles, wood floors (3000 square feet), and, most recently, a patterned carpet for the stairwell.Bader has made sure each project, big or small, met our satisfaction. His crew is professional, courteous, and detail-oriented. CMA Flooring's crew leader will answer any questions you may have on staining, estimated project completion, and tile or wood style placement.For the patterned carpet on the stairwell, Bader made sure to communicate the issues we could experience with pattern alignment. The installer, Jose Madragon, has over 20 years of experience installing floors. He expertly matched the pattern for each step. Jose did not damage any wood on the stairwell and, also, fixed the stairs of its creaking sounds.Bader is the only one I trust with the floors in my house. Bader has strong follow-up throughout the project. He will take time to answer all your questions. Bader will make sure you are satisfied with the quality of product and workmanship.Diverse range of products, quality of installation, and professionalism are reasons I keep going back to Bader and the team at CMA Flooring & Design.Monica
-
May 2021 by Frances Vasily
We remodeled our whole downstairs last summer and we got few other contractors bids . Bader came in and worked with us and did way over what the other contractors wanted to do . Granite countertops , fireplace, flooring , painting and other projects in our home . Great price for all the work he did . We recommend Bader !!
-
March 2021 by Stephanie S.
The entire team is phenomenal to work with. Their line of communication is prompt and open which is a God send when working on remodels or new projects. They are efficient and thorough with each job, no matter how big or small. The showroom is clean and updated with plenty of great selections of reputable lines. I would highly recommend choosing CMA to help with your next project!
