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November 2023 by Marina R.
Brought my Range Rover in for a coolant leak and they were able to find the leak and bring me to the back to see it in about 20 minutes - which was great. They worked up numbers and sourced the part from Land Rover and guaranteed that I would have my car back by the end of the day. They got me a Lyft to work which was wonderful and I was really relieved at how transparent the process felt. The only reason I knocked a star is because when I called for updates - 4 times - the first time I was told my person would call me back and the second time no answer third time same fourth time a lady answered and said he was busy and would call back - at this point it was about an hour before they closed and my fear was making it in time before they left and also of course any update on my vehicle. He ended up calling back saying my car was ready and when I showed up it was! No additional surprises, I mentioned how it was a little uneasy not being able to get ahold of them but he let me know the WiFi went down that day. Appreciated the honesty and service level and I do plan to return. Xoxo
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November 2023 by Mike Maxfield
I wish I would have found Blair Automotive sooner. Amazing experience from start to finish. Highly rated for their professionalism, communication, pricing, and quality of repairs just to name a few. I had several questions about my vehicle and subsequent repairs, and they explained everything in great detail taking the necessary time to ensure I was comfortable without ever feeling rushed. I also appreciated being able to walk back to the shop and have things explained while looking at/under my vehicle - the extra peace of mind goes a long way. I have been looking for a good alternative to the dealer for a while now, and I can gladly say I've found it. Highly recommended for anyone looking for top tier service for their Euro vehicle.Service: Steering & suspension repair
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October 2023 by Jefferson Dinh
I was doing research for independent repair shops for Audi and Porsche cars. Blair Automotive was often recommended by other owners in the car community, so I ended up bringing an Audi RS5 and Q7 for minor to major maintenance repairs. The process was extremely easy and stress-free. The team made sure that I understood what was going on and kept me in the loop. Repair was completed in a timely manner with fair prices. If you are looking for quality work for an Audi, I would recommend Blair Automotive. They specialize in all types of cars, so I'll be bringing my Porsche here next time.Services: Electrical
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October 2023 by Vipul Raval
Great place for your European cars. And other cars too. Nice people to work with. Owners take personal interest in customer service. They also have great coffee.
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October 2023 by Mishu Gupta
Blaire automotive is one of the best car serives centers I have been to in Dallas. Their customer service is top notch. I had to take office calls while my call was getting serviced and the kind lady offered me to use her office space for the duration. Such a savior.
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October 2023 by Jesse W.
This place is fantastic and costs less than the dealership and other Porsche/European shops. I'm a massive fan of that. Tyger was my service advisor, and I thought my water pump was going out. I had some other issues going on with the coolant lines. I had a very tight schedule, and they accommodated everything that I needed. I was a major fan of that. I even did the cardinal sin of asking if the car was ready. I really didn't want to ride my motorcycle to Forney. Lol. I've had the car for two days now; everything has been running great. I highly recommend this place if you need service or have issues with your vehicle. Huge fan.
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September 2023 by Chris “Chris”
Long time overdue.Blair Automotive has been taking care of my cars since 2017. They have always done an excellent job from oil changes to major repairs. The team at Blair Automotive are transparent by sending you videos of exactly the issues they've found. They will offer to show you your vehicle in the garage either on or off the lift. They will always call before doing repairs.The team at Blair Automotive also understand the importance of transportation. I am still impressed they offer a wide range of VW rentals while your car is in the shop.
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September 2023 by Carissa Jackson
I’ve been going to Blair Auto since I purchased my BMW 230i. I did my due diligence prior to taking my car to a private shop, and the reviews are sincere. This is where you want to take your precious Euros! Since the very first visit, I was treated with utmost respect by Tyger and his team. Being that I’m a woman, I usually expect shops or dealerships to think I know nothing about cars. Little do they know, I’m an avid car enthusiast and my presence is a test to see if they will treat me with respect or try to upsell me because they think I know nothing about cars. Blair Auto passes every time. Tyger goes above and beyond by not only treating me with respect, but explaining to me if work is necessary, the reasons behind it, and what he would personally do as a BMW enthusiast himself. I trust my car here and will continue to come here as long as I own European cars. I tell EVERYONE to come here. You will not be disappointed. Their transparency and integrity is outstanding!
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September 2023 by Carol Miller
I’ve taken my 2017 Mercedes to Blair Automotive twice and have been extremely pleased both times. The first time was for the 30,000 mile service checkup, and the second was in response to a warning message for what turned out to be a failed steering control module. They also replaced the battery that diagnostics showed was on its last leg.The staff are pleasant, knowledgeable, and clearly have a lot of experience. They communicate clearly, explain well, do what they say they’ll do, don’t try to upsell, and are priced fairly. I’m happy to have found them!Service: Auto battery replacement
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August 2023 by Robert Parkerson
I own a Mercedes E350 Cabriolet and I have been a customer of Blair since I bought this car. I have ALWAYS been treated with kindness and respect. I have had dealings with almost everyone in the front reception and several of the guys in the back as well. They have always been thorough in their explanations and have often times taken me into the shop to SHOW me the issue and describe what is going on. The two words that I would use to describe this shop are: Class and cleanliness. You can eat off the floor. The place is absolutely top quality with the espresso and snacks, a conference room to do business while you wait, and most of all, a staff that knows how to stand in honor and integrity in their dealings with their customers! RARE FIND! EXTREMELY highly recommended.
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August 2023 by Robert P.
I own a Mercedes E350 Cabriolet and I have been a customer of Blair since I bought this car. I have ALWAYS been treated with kindness and respect. I have had dealings with almost everyone in the front reception and several of the guys in the back as well. They have always been thorough in their explanations and have often times taken me into the shop to SHOW me the issue and describe what is going on. The two words that I would use to describe this shop are: Class and cleanliness. You can eat off the floor. The place is absolutely top quality with the espresso and snacks, a conference room to do business while you wait, and most of all, a staff that knows how to stand in honor and integrity in their dealings with their customers! RARE FIND! EXTREMELY highly recommended. P.S. I read the few negative reviews and after doing a little digging; it appears that all of their reviews are mostly negative. Some people are just very unhappy with their own lives, and wish to hurt others or make them miserable. I find this to be very sad and petulant. The folks at Blair have always been the epitome of class to me.
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August 2023 by Mitchell Heller
JACK, TYGER AND JB are assets to the Blair Automotive Service Advisor team! I had accidentally bricked my DSG computer after putting an engine back into a car. Nobody in DFW has the type of tools to bench flash the TCU and get it restored, well, nobody but Blair Automotive! Their team of excellent advisors got the car in and fixed in one evening! They also repaired other items not even in the original request for repair! 10/10 would do business again! Thanks guys, now I can enjoy having another MQB in my life!
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August 2023 by Chris
Long time overdue.Blair Automotive has been taking care of my cars since 2017. They have always done an excellent job from oil changes to major repairs. The team at Blair Automotive are transparent by sending you videos of exactly the issues they've found. They will offer to show you your vehicle in the garage either on or off the lift. They will always call before doing repairs.The team at Blair Automotive also understand the importance of transportation. I am still impressed they offer a wide range of VW rentals while your car is in the shop.
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August 2023 by Kurt Smith
Experience has taught me that in order to be a successful business, you need to separate yourself in the areas of client experience, industry knowledge, quality of work and commitment to upholding the highest standards.The moment you walk into Blair Automotive you realize this isn’t your typical repair shop. It’s much more than that.John at the front desk is extremely knowledgeable and professional. The entire team from front of the house to technicians in the back are the very best in their field.Brought in my 2008 Range Rover HSE for some much needed repairs. Over the years I’ve brought several vehicles to them for repairs and refer all my clients to Blair.They were able to quickly diagnose and repair the problems on my RR and get me out the door within an appropriate timeline.It’s refreshing to do business with an establishment that acts with integrity and whose focus is to repair the problem the first time all while creating a memorable experience.Highly recommend!!KS
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August 2023 by VICTOR WILLIAMS
Blair Automotive has taking care of my BMW on several occasions. I always get my car back the same day.... unlike when taking it to the dealership when they can keep your car for weeks. Prices are good and the people are cool. I'll definitely be going back for any service my car needs???
