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November 2023 by Xander Hall
Justin and Gabriel stayed with us 30 minutes after closing to help us set up our phones. Definitely the best customer service ever
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November 2023 by The London Baker Team
One of the best Att stores, Kaleb and DamienWe’re by far the best guys I have had help from at any of the stores. Great customer service
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October 2023 by JAINRAIN 12
Very good customer service The worker Gabriel was very nice and helpful
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September 2023 by Katherine Blanc
Gabriel thank you so much for great service. Well done!
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September 2023 by Vidhi Patel
Came in for some help on my account and Gabe helped and explained it all so easily! Thanks!!
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September 2023 by Randie Faulkner
Gabe, the store manager, was great! He helped set up my phone and was super friendly! If you need anything go see Gabe!
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September 2023 by lol
gabriel (the new manager) was really cool and helped me get a sim card for my new phone!
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September 2023 by Herlinda Huerta
Went in for a new phone & manager Gabriel was super helpful. Very prompt, helpful, and knowledgeable.
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September 2022 by Smart7bao Smart
Great experience with sales rep Shisir. He was knowledgeable, patience,detailed, and professional.
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July 2022 by Blaine Reid
Helpful staff. Although this is a retail store and not a corporate store so they can't handle all tasks. They have all the latest phones and accessories if you need something right away.
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April 2022 by Matt Casey
Went here last weekend to get some information about a trade-in promotion going on as well as a new phone (and how billing would change). Damian was incredibly helpful and patient. I ended up deciding to purchase the phone online due to an extra promotion there, but he was very understanding. What's more, I ended up having to go back to the store to ask more questions after having issues with the info provided on the AT&T website. He again was very helpful and patient, even knowing that I had decided to buy online (though if they had had stock available in store, I would have gone through him!). A+ customer service!
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April 2022 by SungKyung Son
Beware, this store is a franchise owned store. AT&T corporate has no control with how they run this store. I had two phones I traded in for new phones and the phones were were never sent in to AT&T. I called and visited over 12 times to this store and spoke with employees and managers, but could never get in touch with anyone who could make any decisions. I got the run around for about six months. Store manager named Jayden kept telling me he has to send emails to the “upper ups” to get approval for the issue and that it takes about three days for them to get back to me. Six months later, I was still waiting for the upper ups. Go to an actual AT&T owned store if you don’t want issues with your account and the proper credits getting issued. I finally got the help needed from AT&T corporate, but want to caution customers of AT&T corporate not being able to fully help due to this being a franchise store. Employees stated their were countless people dealing with the same issue and that’s why it’s taking so long for the “upper ups” to get back. Just stay away.
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April 2022 by Eugene Jackson
They are not much help there, very unprofessional and don't have there store together. Couldn't even help me with my own phone claim properly
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April 2022 by Sung S.
Beware, this store is a franchise owned store. AT&T corporate has no control with how they run this store. I had two phones I traded in for new phones and the phones were were never sent in to AT&T. I called and visited over 12 times to this store and spoke with employees and managers, but could never get in touch with anyone who could make any decisions. I got the run around for about six months. Store manager named Jayden kept telling me he has to send emails to the "upper ups" to get approval for the issue and that it takes about three days for them to get back to me. Six months later, I was still waiting for the upper ups. Go to an actual AT&T owned store if you don't want issues with your account and the proper credits getting issued. I finally got the help needed from AT&T corporate, but want to caution customers of AT&T corporate not being able to fully help due to this being a franchise store. Employees stated their were countless people dealing with the same issue and that's why it's taking so long for the "upper ups" to get back. Just stay away.
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March 2022 by Ralph Sykes
Customer Focused! Madison, Amerika and Claudia are.. Professional, Knowledgeable, Courteous, Thorough! They ROCK!
