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December 2023 by John Handscomb
What a great storage facility to find and do business with. The General Manager (Ian) at the Creek Valley Blvd, Carrollton TX location could not have been more professional or courteous. Ian communicates effectively and follows up in a timely and cordial manner. Ian also took the time to show me around the facility, how to use the gates and codes associated. What a great experience. US Storage will be only choice of storage facilities going forward. Ian, thank you for a wonderful experience.
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December 2023 by Gee
This location is very clean and safe. Ian provided excellent assistance. (Good candy at the front desk as well!). I highly recommend.
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December 2023 by Troy Cooper
Ian McPherson is the best guy in the business. Not all storage places are equal. US Storage operated by Ian is AWESOME!
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November 2023 by Chad Hortenstine
Ian has made me feel like a welcomed guest since the start. His care for customer service is off the charts and checked all the boxes for knowledge, meticulousness, good deal, etc. I highly recommend this US Storage Center location! You will be in good hands.
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November 2023 by Stephen Collins
Moved to the area, saw this place was the nicest around. Been here for 3 months now. Realized I didn’t need a big unit, so we transferred me into a smaller unit with ease. Ian has been wonderful to do business with. I appreciate you guys!
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November 2023 by A
New customer. Ian made the sign-up process easy and the service was great.
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October 2023 by Shanon Arnold
Ian was wonderful!! I didn’t know what size I needed so he showed me two sizes and said if one was too big I could switch. And gave me a referral for a great mover!!?? thanks!
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October 2023 by Barbie Lewandowski
Great customer service! Felt welcomed and cared for. Price was competitive compared to other storage spaces!
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August 2023 by Ashley Watts
Ian was caring and efficient on a busy Saturday for me. This was my third stop trying to get a climate controlled storage set up without all the run around and reservation errors. I wish I would have found this company sooner. Great business getting done and quickly. Storage space is clean and coon.
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August 2023 by Briana Nashe
Great storage at affordable prices. Ian was great getting me set up. All questions answered. And my reservation was honored no issues and the facilities are clean and well maintained. Glad to have found this place
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August 2023 by Isabel Di Blasi
Very nice people! The manager is so friendly and open to help, We had a tire problem and he helped us until 9pm.Recommend place. Nice and friendly.
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July 2023 by Dustin Adams
I stopped in for my business looking for a unit and Ian was very helpful. They didn't have the availability for what I needed but the services was great. He even called a sister property trying to help me out. This is top notch customer service!I would highly recommend this location.
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June 2023 by Phillip Torres
I would highly recommend US storage, Ian was very helpful and I couldn’t recommend a better place for storage. Ian made sure all of my stuff fit in the unit before renting it to me. Truly a great store manager, highly recommended
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June 2023 by kavanaugh kelly
I recently had the pleasure of interacting with Ian, and I can confidently say that he is a fantastic guy! From the moment I met him, it was evident that he possesses exceptional character and a genuine passion for what he does. Ian's commitment to providing outstanding service is unparalleled. He consistently went above and beyond to ensure my needs were met and exceeded my expectations. His attention to detail, knowledge, and expertise in his field were truly impressive. I highly recommend Ian for anyone seeking top-notch service from a truly remarkable individual.
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June 2023 by Tony Luke Thomas
I rented/stored with US storage center in. Carrollton for a year with a climate controlled unit.The facility was always clean and well kept (and conveniently located for me.)I’ve had no issues of any kind whether that be: the condition of the unit itself; accessibility to the facility and unit; assurance of a secure area (they have access-code controlled gate entry) - all of that was self-evident. Additionally, there are some carts around the facility to help with loading and moving.The service that Ian, the manager, displayed was professional but also relational - he is quick to offer his help but also open to having a chat.10/10 recommend.
