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March 2024 by Jay Kay
Very satisfied with my visit. Nice staff & i feel comfortable leaving my belongings
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March 2024 by Dajon Kornegay
No one in office or picking up phone been waiting for 45 minutes
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December 2023 by latreshia johnson
I been renting from this location for almost two years and today is the first time I have ever had service like this. Justin was so helpful to me. We talked bout switching my storage unit and took time to help me figure it all out. Not only that he answered the phone. I know y’all like why that’s a big deal. Well it’s big for me cause whenever I call NOBODY picks up so I know the person on the other line was happy about that. He even assisted that customer and put their worries at ease. Great job to you Justin. Thank you for your wonderful service.
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December 2023 by Kaitlynn Garcia
Justin is super friendly and every knowledgeable about the programs they have to offer. I wasn't sure I would feel comfortable with putting my belongings in a unit. But Justin eased my mind and made sure that my belongings with be taken care of!!! Someone needs to give this man a raise!
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December 2023 by kyle elrod
Having to find somewhere to manage my grandparents things as we move them cross country. Spoke to a guy (Justin?) who was incredibly patient and helpful considering I'm having to arrange things from another state. If things work out, will absolutely be using their service. Thanks so much for your help!
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December 2023 by thomas gaton
Friendly service, secure, easy to access definitely recommend!!! I Appreciate the vet that assisted me last time I was there I can't think of the gentlemen's name though I believe it was Tyler! Big thanks to him! I'll continue doing business there for sure!!
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December 2023 by Andablo Cama
DONT RENT HERE!!!!! There so quick to call to charge payment butttt never answer there phones ! No one is ever working on property! Customer service just SUCKS BAD ! Takes DAYS to get a hold of anyone in the office because there never there & never answers! I beg yall DONT NOT RENT HERE ! Worse place ive rented i will be removing my stuff from here ASAP!!!!!
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December 2023 by Chovan Wardlow
been moved out my unit. left voicemail and continue to go by to make sure my account is closed which is not even had to talk to a robot online. i would like a real person to chat with to resolve this issue.
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November 2023 by Brent Rowley
I have been trying for at least 60 days to get the lock removed from my unit due to theft of the keys. The first time, I was told the locksmith only comes 1 day per month. I wait a month, then am told I need to come in and fill out a request, which I do, then I wait another 25-30 days, came in, and the guy at the desk looks it up, says it has been completed. So, we go to my unit, and there is a lock on the door. So, I am back to square one. The phone is seldom answered, and I have NEVER received a call back after leaving a voice mail. So, I am down to hiring my own locksmith and paying from my pocket for their incompetence, or waiting until they get it done. Would never rent here again.
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October 2023 by Echefulachi Godfrey
The lady in there was super nice and helped me perfectly. She offered every deal to save me money and explained everything in detail so I’m sure I know what I’m signing.
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September 2023 by amanda session
I was there with my daughter and had a little trouble getting our lock unlocked. We were on a tight timeline, as you can imagine it was hot and we were frustrated. We eventually decided to ask for help. Without hesitation Alex (I think she said she was the district manager) offered her assistance. It took a little while but eventually she got our lock opened. She was patient and helpful. I would recommend this location to anyone who needs storage services.
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August 2023 by Rob Dalton
Sure, your stuff may be stored here and safe, but the service is terrible. They raise rates on a whim, there’s no service personally, everything is done online. All emails went unanswered and they make you do everything online, including sign up, cancel, and move out. There are fluorescent lightbulbs out, throughout the facility that never get replaced. It feels dark and unsafe. I physically had to take two bulbs out of a fluorescent fixture and move them to a light fixture closer to my unit just so I could see well enough to move out.I had low expectations and this service didn’t even meet those.
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August 2023 by Patience A.
I love this location! Everyone was so nice and helpful they answered all my questions quickly. Excellent customer service.
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July 2023 by Jerry ..
Nice clean space, a great app to get everything done on your phone and nice employees to deal with. Price is very good as well!
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June 2023 by Felixia C.
Rating a 3, as the location did not send the information to enter into the unit as explained it would be a text. Had to call into Public Storage main line and I was able to get the information. Site manager is not onsite-leverage the app or main line, if you have issues. Location is great and property is clean!
