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April 2024 by Huma K
Roxy was the best! She gave me very professional service, accommodated me very well, and made sure everything I needed was provided. I would absolutely recommend her. She is amazing!!
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April 2024 by Bob Gent
Really good to work with someone who knows the business and has answers for questions I forgot to ask. Professional through and through. Thank you Roxie.
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March 2024 by Genesis Gonzalez
Roxie got me set up with my storage unit. She was beyond helpful and very patient with me. I can tell that she takes pride in her work. Public Storage is really lucky to have her.
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March 2024 by Divine Shanna
Great customer service. Rep very knowledgeable and detailed oriented.Space is clean and safe.
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March 2024 by Dajon Kornegay
Good service here thanks to Roxie ?
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March 2024 by TX Gutters
Roxie is the bestGreat customer service
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March 2024 by Faruza D
I have been a customer of this Public Storage location for 20 years - and can state that all of the on-site managers and Public Storage Team are always super helpful, professional, and so kind and patient to work with. Kudo's to this team over the years!
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February 2024 by Mayuri Patel
Roxie is the best! She got me an even better deal than other sites online. I'll come back for her honesty again
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January 2024 by Daniel Garcia
Roxy is very professional and friendlyShe is the best
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January 2024 by Lo Pan
Currently renting here and went today if you're renting here please go and check your stuff there are squatters living there.
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October 2023 by Breihan “Mike” Moody
Does not a single person find it incredibly odd that EVERY SINGLE REVIEW list Roxie by name and how EVERY SINGLE REVIEW is only about her and how wonderful she is, as if she was the place of business and not public storage. Honestly how many people would actually remember some lady's name and then later on feel compelled to go into Google and be sure that everyone knows just how amazing she is. Even though you can rent and pay for a unit without ever even talking to her not one time and get the same results. Sells like a little bit of coercion and scripted dialogue to me.
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September 2023 by Shirley Mein
If you would like many phone calls to speak to a manager for them to go all unanswered this would be the place. If you would then like a week later to have the manager (roxie) call you only for the first words out of her mouth to be "why are you so angry?" This would be the place as well. The lack of unprofessionalism on her part as a so called manager is unacceptable. There will never be an excuse for a manager to speak to an individual who currently has a unit there the way she did and get away with it. Terrible individual.
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September 2023 by Tony Wolfe
Roxie rocks! Always going above & beyond to help her customers. She is a valuable employee for Public Storage
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September 2023 by Howard D.
A young man named Alex was very helpful and nice on Friday ! We had a last minute change and for some reason the website was given me issues! Alex was at the Old Denton location from another location on Trinity Mills Road in Carrollton!! Alex went above and beyond for me! He sat on the phone with me for at least 30 minutes and then he help me instore!! This is a great young man!! Thanks Alex!! YOU MADE MY DAY!! Thanks for great customer service and support!
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September 2023 by Justina Udenze
Monika was very polite, helpful and informative. She made the process of renting a storage unit painless lol She stated this wasn’t her home location but she acted as if was. She explained everything, we did a walk through and she helped me secure a dolly. Thank you again for your great customer service
