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August 2024 by Richard
The man at the counter wasn't friendly, couldn't answer my questions. Was arrogant.
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July 2024 by Diana Johnston
Went online and requested my mail to be held at the post office for 2 weeks while I was on vacation When I got home I found out they did the job very sporadically! Half the time they delivered my mail and if my neighbor hadn't been aware, it would have accumulated in the mailbox Not good!!!
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January 2024 by Sonja
Having to have a redelivery for every package that won’t fit into slot!This time it’s for a box of tissues ?♀️Asking all vendors to use UPS or FedEx so I don’t have these recurring issues.They are supposed to drop at the location of choice if they’re too big for the package slot as confirmed with USPS.Why does a redelivery work?Problem is with carrier @ AltoLago.
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December 2023 by Becky Engel
I am a traveler and have been to this office two times and have received fast and pleasant service, special thanks to Pam and Carlos who went above and beyond!
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November 2023 by James Patton
USPS gets a bad rap, I think people are much more likely to post a negative review when something goes wrong, especially when it comes to mail, which I get.I had a great experience at this location, Monica was awesome: friendly, and she was helping people at the front and in line at the same time. Also the people in line were very nice, so that's a positive too.Anyways, next time you have a good experience at USPS, how about leaving a positive review?
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November 2023 by Mike Kelly
I'm not sure why the reviews are so low here. I went in to ship a package from an ebay return and Carlos was super helpful. I only waited in line 5mins or so and the entire process took 15 mins just because I needed some extra tape on my package. I'll use this location again.
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October 2023 by Daniel Boardman
Could I leave zero Stars.... I wish I could.... What can you say,... It's a sad story and everyone hates the post office.When you drive 30 minutes to pick up a package because someone was stupid enough to ship it through United States postal service 3:58 and they have everything closed. They know you're there to pick up a package and then other people work.You knock and ask if you can get your package... They say they close at 4. You tell them you drove 30 minutes and they say they don't care on their clock it's 4 pmPATHETICPATHETICPATHETIC
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October 2023 by DARRON ROACH
Does USPS 78133, not ever deliver to actual addresses at all? Even for premium services? Example, if I pay for delivery,signature required; am I supposed to sit at the neighborhood cluster-box and wait for the mailman to arrive? Someone is at my residence 24 hours most days; and 100% when package expected. Why do we have to pay more than regular postage rates if they don’t even deliver at all?
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August 2023 by Kelly Mainor
Take your business elsewhere. Understaffed. Long lines. Poor customer service.
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August 2023 by Linda Cranford
One star is wayyy too many!!
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August 2023 by Trina Green
Expect inept.
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August 2023 by Alex
Constantly getting others mail. Even when I put it back into the outgoing they repeatedly put it back in our box with the mail that has the correct address. Have received keys for packages that were not mine MULTIPLE times and had to take time off my lunch break to return them to the post office since you cant properly secure them back inside the cluster boxes. This is the 3rd time I've not received a package that was marked delivered. I've never dealt with such garbage trying to simply get my mail! This is ridiculous.
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August 2023 by joseph boyat
I've had a few issues with delivery out here in the country (not leaving small packages?) but have always been kindly served by our mailwoman Fawn and the staff at our Canyon Lake post office. IMO, one of the better government operations in our area.
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May 2023 by Google user
Typical day at the USPS office in Sattler (Canyon Lake) Dream hours, 9 to 4 weekdays, 10 to noon Sat. Dream pay \\u0026 benefits, minus the work. No one at the counter as we come to do their job. They don’t deliver packages. They hold them hostage until you come do their job for them and pick them up.
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May 2023 by Gomer Kyle
Typical day at the USPS office in Sattler (Canyon Lake) Dream hours, 9 to 4 weekdays, 10 to noon Sat. Dream pay & benefits, minus the work. No one at the counter as we come to do their job. They don’t deliver packages. They hold them hostage until you come do their job for them and pick them up.
